Dynamic Pool Technician with expertise in pool chemistry and maintenance, honed at Atlantis Pool Service & Repair. Proven ability to enhance water quality and customer satisfaction through effective chemical balancing and exceptional service. Skilled in equipment repair and installation, while fostering a collaborative team environment to achieve operational excellence.
Overview
10
10
years of professional experience
Work History
Pool Technician
Atlantis Pool Service & Repair
10.2020 - Current
Assisted with pool water testing to ensure chemical balance and safety standards.
Learned operation of pool cleaning equipment and tools for effective maintenance.
Followed safety protocols while conducting routine maintenance on pool systems.
Supported installation of pool equipment under supervision to enhance operational efficiency.
Observed experienced technicians to gain knowledge on repair techniques and best practices.
Assisted in managing inventory of cleaning supplies and equipment for efficient workflow.
Gained familiarity with customer service practices by addressing client inquiries regarding pool care.
Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
Inspected pool equipment and verified proper functionality to maintain safety standards.
Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Tested and balanced pool water to maintain safe and healthy swimming environment.
Ensured client retention with consistent delivery of high-quality pool maintenance services.
Assembled and disassembled filters for pool openings, closings and repairs.
Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
Maintained clean, safe and appropriately stocked company vehicle.
Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
Increased customer referrals due to consistently delivering outstanding service that exceeded client expectations.
Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
Educated customers in proper pool operation and maintenance.
Completed timely repair projects to minimize downtime for clients'' pools and spas.
Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
Conducted pool safety inspections and reported unresolved issues immediately.
Reduced overall expenses through diligent monitoring of chemical usage to prevent overuse or waste while still achieving desired results.
Streamlined weekly maintenance schedules for efficiency, ensuring all assigned pools received prompt service.
Security Officer
Big Wills Security Services
06.2015 - 10.2020
Monitored premises regularly to ensure safety and security protocols were followed.
Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
Conducted thorough patrols to identify and mitigate potential security risks effectively.
Trained new security personnel on procedures, protocols, and emergency response measures.
Documented daily activities, incidents, and observations in detailed reports for management review.
Collaborated with management to develop and update security policies aligned with industry standards.
Assisted in the investigation of security breaches by gathering evidence and interviewing witnesses.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.