Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diego Fabian

Riverside,CA

Summary

Dynamic Pool Technician with expertise in pool chemistry and maintenance, honed at Atlantis Pool Service & Repair. Proven ability to enhance water quality and customer satisfaction through effective chemical balancing and exceptional service. Skilled in equipment repair and installation, while fostering a collaborative team environment to achieve operational excellence.

Overview

10
10
years of professional experience

Work History

Pool Technician

Atlantis Pool Service & Repair
10.2020 - Current
  • Assisted with pool water testing to ensure chemical balance and safety standards.
  • Learned operation of pool cleaning equipment and tools for effective maintenance.
  • Followed safety protocols while conducting routine maintenance on pool systems.
  • Supported installation of pool equipment under supervision to enhance operational efficiency.
  • Observed experienced technicians to gain knowledge on repair techniques and best practices.
  • Assisted in managing inventory of cleaning supplies and equipment for efficient workflow.
  • Gained familiarity with customer service practices by addressing client inquiries regarding pool care.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
  • Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
  • Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
  • Increased customer referrals due to consistently delivering outstanding service that exceeded client expectations.
  • Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
  • Educated customers in proper pool operation and maintenance.
  • Completed timely repair projects to minimize downtime for clients'' pools and spas.
  • Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
  • Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
  • Conducted pool safety inspections and reported unresolved issues immediately.
  • Reduced overall expenses through diligent monitoring of chemical usage to prevent overuse or waste while still achieving desired results.
  • Streamlined weekly maintenance schedules for efficiency, ensuring all assigned pools received prompt service.

Security Officer

Big Wills Security Services
06.2015 - 10.2020
  • Monitored premises regularly to ensure safety and security protocols were followed.
  • Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
  • Conducted thorough patrols to identify and mitigate potential security risks effectively.
  • Trained new security personnel on procedures, protocols, and emergency response measures.
  • Documented daily activities, incidents, and observations in detailed reports for management review.
  • Collaborated with management to develop and update security policies aligned with industry standards.
  • Assisted in the investigation of security breaches by gathering evidence and interviewing witnesses.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Education

High School Diploma -

Abraham Lincoln High School
Riverside, CA
06-2012

Skills

  • Valve replacement
  • Pool chemistry expertise
  • Filter maintenance
  • Hazardous chemicals handling
  • Equipment Repair
  • Equipment installation
  • Equipment repairs
  • Pool maintenance
  • Chemical level testing
  • Chemistry balancing
  • Chemicals balancing
  • Salt cell cleaning
  • Algae treatment
  • Pump maintenance
  • Chlorine handling
  • Water testing

Languages

Spanish
Native or Bilingual
English

Timeline

Pool Technician

Atlantis Pool Service & Repair
10.2020 - Current

Security Officer

Big Wills Security Services
06.2015 - 10.2020

High School Diploma -

Abraham Lincoln High School
Diego Fabian