Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Diego Gaeta

Las Vegas

Summary

Proven leader in branch operations, demonstrated at America First Credit Union with a keen focus on enhancing customer satisfaction and maintaining high security standards. Skilled in banking software and known for exceptional problem-solving abilities. Achieved significant improvements in staff training and development, showcasing a positive attitude and professional ethics.

Overview

1
1
year of professional experience

Work History

Back up Lead Teller

America First Credit Union
10.2024 - Current
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Provided backup support for other areas of branch operations as needed, demonstrating adaptability and teamwork within the organization.
  • Maintained a professional and welcoming branch environment by upholding high standards of cleanliness, organization, and presentation.
  • Collaborated with fellow tellers to maintain a secure working environment by adhering to safety protocols and reporting suspicious activities.

Teller

America Fruits Group
02.2024 - 10.2024
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Cashier

McDonald's
12.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Desert Rose High School
06.2024

Skills

  • Branch operations
  • Team leadership
  • Professionalism and ethics
  • Staff training and development
  • Goal setting and achievement
  • Regulatory compliance awareness
  • Initiative and proactivity
  • Banking software proficiency
  • Positive attitude
  • Problem-solving
  • Attention to detail

Languages

Spanish
Full Professional

Accomplishments

I was able to grow my social media accounts up to 31k followers and up to 2.5 million views per month

Timeline

Back up Lead Teller

America First Credit Union
10.2024 - Current

Teller

America Fruits Group
02.2024 - 10.2024

Cashier

McDonald's
12.2023 - 02.2024

Desert Rose High School
Diego Gaeta