Diego Garcia
Tampa
Summary
My goal as a retail manager includes improving sales by surpassing our daily goal. The way I would accomplish that is by improving teamwork and efficiency while improving customer help and satisfaction. Through this job, I will be able to reach my personal goal of improving my leadership skills.
Overview
5
5
years of professional experience
Work History
Co-Manager
GUESS Factory
Tampa, FL
02.2025 - Current
- Led daily operations, ensuring store standards met and exceeded expectations.
- Organized visual merchandising guides to set the store's new floor set
- Trained and mentored team members to improve productivity and service standards.
Assistant Manager
Tillys
Tampa premium outlets, FL
01.2024 - 01.2025
- Ensured store cleanliness and upkeep by overseeing routine maintenance tasks and maintaining a visually appealing and well-organized environment.
- Trained and mentored new employees, providing guidance on product knowledge, customer service techniques, and operational procedures for seamless team integration.
- I was responsible for managing the hiring process for recent hires, including candidate sourcing, interviews, and onboarding.
Assistant Manger
Zumiez
Sawgrass Mills, FL
06.2023 - 12.2023
- Ensured store cleanliness and upkeep by overseeing routine maintenance tasks and maintaining a visually appealing and well-organized environment.
- Trained and mentored new employees, providing guidance on product knowledge, customer service techniques, and operational procedures for seamless team integration.
Sales Lead
Pacsun
Sawgrass Mills, FL
06.2021 - 08.2023
- Provide excellent customer service, helping shoppers with product selections and ensuring a positive in-store experience.
- Help with inventory control, including receiving shipments, stocking shelves, and ensuring merchandise is displayed according to store standards.
- Drive sales by promoting products, new arrivals, and special promotions.
Education
High School Diploma - Business Administration Human College of Business
University of South Florida / USF
Temple Terrace, FL06-2027
High School Diploma - Finance, Information Technology (Minor)
Florida International University / FIU
Davie, FL01.2023
Skills
- Microsoft 365 Intermediate Word, PowerPoint, Excel
- Bilingual in Advanced Spanish and English
- Staff management
Timeline
Co-Manager
GUESS Factory
02.2025 - Current
Assistant Manager
Tillys
01.2024 - 01.2025
Assistant Manger
Zumiez
06.2023 - 12.2023
Sales Lead
Pacsun
06.2021 - 08.2023
High School Diploma - Finance, Information Technology (Minor)
Florida International University / FIU
High School Diploma - Business Administration Human College of Business
University of South Florida / USF