Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Diego Guerrero

Las Vegas,NV

Summary

Dynamic and customer-focused professional with experience at Boot Barn, excelling in client service and teamwork. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Reliable and punctual, I foster strong relationships that drive repeat business and contribute to a positive store environment.

Overview

2
2
years of professional experience

Work History

Hat Shaper, Sales Associate

Boot Barn
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Desert Pines High School
3800 Harris Ave Las Vegas, Nv 89110
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Excellent people skills

Websites

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Hat Shaper, Sales Associate

Boot Barn
09.2023 - Current

Desert Pines High School

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