Diego Hernandez
Lafayette,IN
Summary
With a recent education in Criminal Justice, I have acquired valuable skills in communication and problem-solving. This has enabled me to engage with diverse individuals and navigate complex situations. I am prepared to apply my strong communication and critical thinking abilities in a team-oriented environment to make a meaningful impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Staff Member
Panda Express
01.2024 - Current
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
Wal-Mart Associate
Walmart
01.2023 - 07.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Learned how to talk to customers, and made sure they were always satisfied.
Cook
Freddy's Frozen Custard & Steakburgers
03.2022 - 07.2022
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Communicated closely with servers to fully understand special orders for customers.
- Made sure customers were satisfied at all times.
Education
12th grade -
Jefferson High School
Lafayette, IN05.2024
Skills
- Customer service
- Driving
- Professional Appearance
- Team Collaboration
- Multilingual
- Teamwork and Collaboration
- Problem-Solving
- Decision-Making
- Task Prioritization
- Self Motivation
- Goal Setting
- Professionalism
Certification
- Driver's License, 12/01/22, 09/30/26
- ICS700
Languages
Spanish
Native or Bilingual
Timeline
FOH Staff Member
Panda Express
01.2024 - Current
Wal-Mart Associate
Walmart
01.2023 - 07.2023
Cook
Freddy's Frozen Custard & Steakburgers
03.2022 - 07.2022
12th grade -
Jefferson High School
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