Diego Juarez
TUCSON,AZ
Summary
Hard and passionate worker with honed customer service skills, administrative roles, task delegation, leadership experience, and work productivity. Experienced in social community work, market technical analysis, fundamental analysis, cash handling, performance evaluation and problem-solving skills. Love to tackle new challenges and obstacles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recruiter/HR
Arizona Autism
2023.01 - Current
- Recruited hundreds of candidates per month to fill an ongoing need for a job role
- Conducted hundreds of interviews 1:1 per month asserting candidates were effective for the company
- Evaluated strengths and weaknesses of candidates through effective screening process
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Helped hundreds of families every month find a solution for their client with special needs
- Conducted Interviews and helped families all within the Spanish speaking community
- Created growth and traction amongst many remote areas including Sahuarita, Nogales, Benson, and Oracle AZ
Appeals Coordinator
Friday Health Plans
2022.08 - 2022.12
- Settled appeals for denial of health care with customers
- Customer service skills to determine consumer options for health coverage
- Followed company guidelines to determine customer eligibility for services
- Determining patient eligibility while attending to customer satisfaction
- Managed high amounts of important case loads while implementing company policy and timely deadlines
Assistant Men's Soccer Coach
Adams State University
2021.08 - 2022.08
- Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
- Improved player behavior through modeling and disciplinary interventions as shown in Psychology degree
- Developed, implemented, and enforced team culture
- Motivated high caliber athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Senior Success Coordinator
Migrant Education Program
2021.05 - 2022.04
- Advocated as a human services specialist for families to help with life and job obstacles
- Led a team of co-workers to meet overall company goals and deadlines
- Building relationships with community to expand budgeting and financial possibilities
- Meeting deadlines and goals while adjusting budgeting constraints
- Budgeting with tens of thousands of dollars to provide Day and week-long activities
- Program recruitment and student encouragement for developmental programs to enhance education and life skills
- Connected with community resources throughout southwest Colorado to enhance program coordination
- Implemented educational resources located within the community such as tutors, supplies and utilities
- Personalized advocacy based on monetary needs, educational needs, interests, and capabilities of individual students.
- Coached employees through day-to-day work and complex problems.
Crew Member
Taco Bell
2019.12 - 2021.03
- Greeted customers, provided friendly and knowledgeable service and placed orders
- Cash-counting drawers to end the day's sales and reset them all for next days business
- Bank deposits
- Collaborated with team members to complete orders
- Kept customers and crew areas organized.
Site Supervisor/Maintenance Coordinator
Alamosa Parks And Rec
2019.09 - 2020.12
- Sustained safety protocols, ensuring proper, cost-effective, and safe handling and usage of all materials
- General upkeep of the facilities such as the basketball courts, soccer fields, Ice/skating rinks, and the gym
- Coaching and teaching soccer to kids ages 2-15 both boys and girls.
Customer Service Representative
Afni
2020.05 - 2020.07
- Collaborated with staff members to implement customer service initiatives
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Mentor @ C.A.M.P
Adams State University
2018.07 - 2019.05
- Planned, developed and implemented strategies to fit the needs of the student as well as their potential academic Success.
- Provided guidance and recommended coping mechanisms for Freshmen dealing with difficult issues
- Assisted college freshmen with daily activities within Adams state University, including homework assignments and finding the resources to help achieve their academic success
Education
Bachelor of Arts - Psychology
Adams State University
Alamosa, CO05.2021
Minor - Spanish
Adams State University
Alamosa, CO05.2019
Skills
- Talent Acquisition
- Partnership Development
- Financial literacy
- Financial Analysis
- Mental health evaluations
- Employee Evaluation
- Microsoft Excel
- Customer service
- Budgeting
- Recruiting
- Teaching and understanding human learning styles
- Sports Coaching
- Leadership
- Data entry
- Balance Sheets
- Portfolio management
- Analytical reasoning
- Intervention strategies and techniques
Certification
Notary Public Since April 2023 - current
- Have completed hundreds of Notaries as shown in my notary book
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Recruiter/HR
Arizona Autism
2023.01 - Current
Appeals Coordinator
Friday Health Plans
2022.08 - 2022.12
Assistant Men's Soccer Coach
Adams State University
2021.08 - 2022.08
Senior Success Coordinator
Migrant Education Program
2021.05 - 2022.04
Customer Service Representative
Afni
2020.05 - 2020.07
Crew Member
Taco Bell
2019.12 - 2021.03
Site Supervisor/Maintenance Coordinator
Alamosa Parks And Rec
2019.09 - 2020.12
Mentor @ C.A.M.P
Adams State University
2018.07 - 2019.05
Bachelor of Arts - Psychology
Adams State University
Minor - Spanish
Adams State University
Notary Public Since April 2023 - current
- Have completed hundreds of Notaries as shown in my notary book
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