Diego Lalvay
East Hanover,NJ
Summary
Driven and adaptable professional with experience at Starbucks, Target, and Ravellos. Excelled in creating welcoming environments and enhancing guest experiences through exceptional customer service and team collaboration. Fluent in Spanish, demonstrating strong work ethic and leadership, significantly contributing to team success. In all always making sure everyone of my clients and friends I made along the way feel welcomed and 100% confident to come to me for guidance at any given moment.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks, Target
12.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Butler
Ravellos
10.2021 - 11.2023
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Helped clients to maintain independence and quality of life.
- Collaborated with other household staff members to ensure cohesive operation of all domestic matters.
Education
High School Diploma -
Hanover Park High School
East Hanover, NJ06.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Team Leadership
- Active listener
- Strong Work Ethic
- Exceptional customer service
- Adaptive and creative
- FLUENT IN SPANISH
- Conversant In Both English & Spanish
Timeline
Barista
Starbucks, Target
12.2023 - Current
Butler
Ravellos
10.2021 - 11.2023
High School Diploma -
Hanover Park High School