Diego Martinez
Miami
Summary
Dynamic bartender with extensive experience at Torno Subito Miami, skilled in drink preparation and upselling techniques. Proven ability to enhance customer satisfaction through exceptional service and effective sales reporting. Committed to maintaining safety protocols while fostering a vibrant bar atmosphere, consistently driving revenue growth through premium brand promotions.
Overview
4
4
years of professional experience
Work History
Bartender
Torno Subito Miami
Miami
09.2024 - Current
- Trained new bartenders on drink preparation and upselling techniques.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bartender
Mr Hospitality
Miami
02.2024 - 12.2024
- Trained new bartenders on drink preparation and upselling techniques.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Balanced daily registers and generated sales reports for management.
- Attended regular training sessions to stay updated on new products or trends.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
Bartender
Bagatelle
Miami Beach
01.2023 - 01.2024
- Trained new bartenders on drink preparation and upselling techniques.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Upsold customers from shelf to premium brands to help boost sales.
- Attended regular training sessions to stay updated on new products or trends.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
Bartender
Fabel
Miami
02.2022 - 02.2023
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Resolved customer complaints in a professional manner.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Bartender
ZUMA
Miami
01.2021 - 02.2022
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Upsold customers from shelf to premium brands to help boost sales.
Education
Bachelor of Science - Computer Science
URBE
Venezuela01-2015
Skills
- Drink preparation
- Upselling techniques
- Customer service
- Sales reporting
- Safety protocols
- Inventory management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Bartender
Torno Subito Miami
09.2024 - Current
Bartender
Mr Hospitality
02.2024 - 12.2024
Bartender
Bagatelle
01.2023 - 01.2024
Bartender
Fabel
02.2022 - 02.2023
Bartender
ZUMA
01.2021 - 02.2022
Bachelor of Science - Computer Science
URBE
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