Diego Morales
Cape Coral
Summary
Dedicated Lead Technician with extensive experience in project management and water damage restoration. Proven ability to ensure safety compliance, foster team collaboration, and efficiently manage resources to achieve project goals and enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
Lead Technician
True north restoration
Fort Myers
02.2021 - Current
- Supervised restoration projects to ensure compliance with safety standards and protocols.
- Make sure the team has everything they need to finish the job.
- Maintain good communication with my project manager and make sure to follow their instructions.
- document and upload project progress to the system.
- Perform humidity checks and upload them to the system.
- responding to water leaks, water extraction, and positioning of drying equipment.
- mold extraction, cleaning and antimicrobial sanitization
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Entered and distributed work orders to other technicians.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Carpet Cleaner
AraHull Services
Orlando
12.2020 - 02.2021
- Operated carpet cleaning machines for residential and commercial services.
- Assessed carpet conditions to determine appropriate cleaning methods.
- Managed cleaning solutions and equipment for efficiency and safety.
- Coordinated schedules for multiple cleaning jobs throughout the day.
- Cleaned carpets using hot water extraction method.
- Performed spot removal, stain treatment, and deodorization of carpets.
- Moved furniture as necessary for access to carpeted areas.
- Maintained cleaning machines and tools and verified excellent condition before using at customer site.
Housekeeper
Marriot Hotel
Orlando
08.2020 - 12.2020
- Cleaned guest rooms to maintain high standards of cleanliness and comfort.
- Restocked supplies in restrooms and common areas regularly throughout the day.
- Inspected rooms for maintenance issues and reported them promptly to management.
- Collaborated with team members to ensure efficient room turnover during peak times.
- Assisted guests with special requests to enhance their stay experience.
- Adhered to safety protocols while using cleaning chemicals and equipment.
- Organized housekeeping carts and storage areas for efficient workflow management.
Handyman Helper
Family Business
Orlando
12.2019 - 08.2020
- Assisted with home repairs and maintenance tasks for various clients.
- Supported installation of fixtures, appliances, and furniture in residential spaces.
- Collaborated with family members on project planning and execution strategies.
- Organized workspaces to facilitate smooth workflow and task completion.
- Cleaned up work areas after each job was completed.
- Operated power tools such as drills and saws safely while completing projects.
- Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
- Repaired damaged drywall or plasterboard surfaces prior to painting.
- Installed fixtures such as shelves, cabinets, and doors in homes or businesses.
- Ensured that all safety protocols were followed while working on jobsites.
- Provided customer service to clients during home visits.
- Operated hand and power tools to complete repairs.
- Replaced burned-out light bulbs and performed basic electrical repairs.
- Repainted walls, removing old paint, or wallpaper and preparing surfaces for new applications.
Skills
- Project management
- Equipment maintenance
- Safety compliance
- Water damage restoration
- Mold remediation
- Customer service
- Team collaboration
- Work order management
- Problem solving
- Attention to detail
- Effective communication
- Task prioritization
- Game strategy implementation
- Equipment operation
- Multitasking and organization
- Minor Carpentry
- Drywalling
- Maintenance and repairs
- Critical thinking
- Works Well Under Pressure
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Lead Technician
True north restoration
02.2021 - Current
Carpet Cleaner
AraHull Services
12.2020 - 02.2021
Housekeeper
Marriot Hotel
08.2020 - 12.2020
Handyman Helper
Family Business
12.2019 - 08.2020