Summary
Overview
Work History
Education
Skills
Musician
Languages
Timeline
Generic

Diego Munoz

Hialeah,FL

Summary

I am looking for a job where I can grow in different ways, I can work in any environment, I have communication skills, and know how to make a good relationship with all my co-workers with the purpose of doing my job well and getting great results.

Overview

6
6
years of professional experience

Work History

Sales Advisor Shift Lead

Petland Kendall
02.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.

GUESS Factory Store
01.2021 - 01.2022
  • Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service
  • Operating cash registers, managing financial transactions, and balancing drawers
  • Achieving established goals
  • Directing customers to merchandise within the store
  • Increasing in-store sales
  • Superior product knowledge
  • Maintaining an orderly appearance throughout the sales floor
  • Introducing promotions and opportunities to customers
  • Cross-selling products to increase purchase amounts
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Uber Eats
01.2019 - 01.2022
  • Ensure orders are delivered accurately and in good condition
  • Communicate any issues or delays that arise and resolve problems efficiently
  • Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
  • Manage multiple orders, delivery locations, and customers at the same time
  • Deliver orders within an optimal period of time, ensuring the freshness of food and respecting customer preferences
  • Safely operate a vehicle in all types of weather conditions
  • Navigate local streets and highways with ease using a GPS

Dollar Tree
01.2019 - 01.2020
  • Operate assigned cash register and perform all sales transactions
  • Ensure all cash is secured
  • Responsible for protecting all company property and assets
  • Provide top-class service to customers, exceeding their expectations
  • Create a friendly, pleasant, and cooperative environment with customers, supervisors, and colleagues always
  • Responsible for receiving the merchandise
  • Provide assistance with some duties such as unloading of trucks
  • Perform other duties that may be necessary as determined by the supervisor or management

Education

Associate of Science - Physical Therapy

Miami Dade College
Miami, FL
07-2024

High School -

Mater Academy High School
06.2019

Skills

  • Customer Service
  • Bilingual (English and Spanish)
  • Money Handling
  • Quickly Learn
  • Computer Skills (Word/Excel)
  • Basic Math
  • Good Organization
  • Inventory
  • Team Player
  • Interpersonal Skills
  • Problem Solving
  • Multitasking
  • Sales Strategies
  • Sales experience

Musician

I play Baritone, Tube, Flute, Percussion, Drums, Trombone

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

Sales Advisor Shift Lead

Petland Kendall
02.2024 - Current

GUESS Factory Store
01.2021 - 01.2022

Uber Eats
01.2019 - 01.2022

Dollar Tree
01.2019 - 01.2020

High School -

Mater Academy High School

Associate of Science - Physical Therapy

Miami Dade College

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Diego Munoz