Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Food and Beverage Server

Diego Oliva

Box of Cubans
Tampa,FL
2
years of professional experience

Experienced customer service professional specializing in fast, accurate transaction processing. Track record of improving customer experiences through effective issue resolution and service consistency. Emphasis on professional conduct, teamwork, and reliability in high-volume settings.

Work History

Food and Beverage Server

5 Months
Box of Cubans | 06.2026 - Current
  • Greeted guests promptly and presented menu items, specials, and beverage options
  • Took accurate food and drink orders, ensuring clear communication with kitchen staff
  • Delivered meals and beverages efficiently while maintaining attentive table service
  • Checked guest satisfaction and addressed concerns to support positive dining experiences
  • Coordinated with teammates to manage service flow during peak dining periods
  • Followed sanitation and food safety standards to maintain clean, compliant service areas
  • Maintained a clean and organized dining area for an enjoyable guest experience.

Cashier

1 Month
Hilltop Superette | 06.2025 - 07.2025
  • Processed customer transactions using point-of-sale system, ensuring accurate and timely service.
  • Provided friendly and attentive service to enhance customer experience.
  • Assisted with stocking shelves to maintain product availability and enhance shopping experience.
  • Completed daily recovery tasks, maintaining clean and organized areas to support operational efficiency.

Server /Busser

7 Months
Tokyo Sushi Ramen and Bar | 11.2024 - 06.2025
  • Delivered prompt and friendly service to all customers at the restaurant.
  • Assisted guests in menu selection and provided detailed food descriptions.
  • Upsold special dishes and beverages to enhance guest dining experience.
  • Handled cash transactions accurately and processed payments efficiently.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

High School Diploma

Freedom High School | Tampa, FL | 5 2026

Skills

Customer service
Point-of-sale operation
Cash handling
Inventory management
Team collaboration
Effective communication
Time management
Conflict resolution
Professionalism and courtesy
Patience and empathy

Education and Training

true,other

Timeline

Food and Beverage Server

Box of Cubans
06.2026 - CurrentRead More

Cashier

Hilltop Superette
06.2025 - 07.2025Read More

Server /Busser

Tokyo Sushi Ramen and Bar
11.2024 - 06.2025Read More

Freedom High School

High School Diploma
Read More
Diego Oliva