Diego Olivares
Humble,TX
Summary
Licensed TX Adjuster- All Lines and Property & Casualty Insurance Agent. With 6 years of experience in insurance sales and customer service, strong knowledge of insurance policy breakdown for auto and HO policies, strong customer service relationships, helping customers manage their policies, and providing advice with coverages that helps them protect their interests.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
Allstate Insurance Company - Shawn Burns Agency
06.2019 - Current
- Senior sales associate in agency,
- Helped train and supervise other sales associates
- In charge of commercial sales and customer service.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Generated leads through cold-calling, networking and other outreach methods.
- Helped file Property & Casualty insurance claims through the agencies portal
- Analyzed customer needs to provide customized insurance solutions.
- Maintained high standards of customer service by building relationships with clients.
Insurance Agent
Farmers Insurance Company - Vences Ins Agency
06.2018 - 06.2019
- Auto, Homeowners and Commercial insurance sales
- Helping customer and banks get escrow accounts set up, keeping constant communication with banks to make sure policies were meeting all requirements
- Filing applications for different companies and self-contractors.
- Gathering commercial and personal information to provide them with best coverage possible.
- Analyzed risk factors to recommend appropriate coverage levels.
- Learned and adapted quickly to new technology and software applications.
- Generated sales for personal and commercial insurance through cold calls and referrals.
Insurance Agent
ACC Insurance Company
06.2017 - 06.2018
- Working with over 10 insurance companies.
- Providing customer service for all companies and managing insures policies.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Maintained high standards of customer service by building relationships with clients.
Education
Lone Star College System
Spring, TX01.2017
High School Diploma -
Aldine High School
Houston, TX06.2014
Skills
- Policy Knowledge
- Record keeping
- Excellent communication & Customer Service
- Policy writing
- Client Retention & Client Relations
- Policy Changes
- New Client Acquisition
- Attention to detail & Problem Solving
Certification
TX Adjuster - All Lines | 02/2024
TX Property & Casualty Insurance Agent | 12/2017
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Agent
Allstate Insurance Company - Shawn Burns Agency
06.2019 - Current
Insurance Agent
Farmers Insurance Company - Vences Ins Agency
06.2018 - 06.2019
Insurance Agent
ACC Insurance Company
06.2017 - 06.2018
Lone Star College System
High School Diploma -
Aldine High School
TX Adjuster - All Lines | 02/2024
TX Property & Casualty Insurance Agent | 12/2017
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