Diego Prado
Summary
Proven leader and efficient Delivery Driver with a track record of enhancing customer satisfaction and streamlining delivery processes at FedEx. Skilled in problem-solving and time management, I excel in fast-paced environments, fostering teamwork, and driving results with a clean driving record and a positive attitude. Demonstrated ability to improve operational efficiency and maintain strong client relationships.
Overview
13
13
years of professional experience
Work History
Delivery Driver
FedEx
08.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Maintained strong relationships with clients through proactive communication and personalized service.
Shipping and Printing Professional
Fedex
02.2016 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Manager
Culvers
02.2011 - 06.2016
- Led employee relations through effective communication, coaching, training, and development.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
Education
High School Diploma -
Glenbard East High School
Lombard05.2013
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Clean Driving Record
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
FedEx
08.2018 - Current
Shipping and Printing Professional
Fedex
02.2016 - 08.2018
Team Manager
Culvers
02.2011 - 06.2016
High School Diploma -
Glenbard East High School