Diego Quintela
ID
Summary
Motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to give an enjoyable experience, focused on customer service and helping where I can, as well as being a reliable employee.
Overview
4
4
years of professional experience
Work History
RESTRAUNT HOST
LATITUDE 45
05.2024 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Wildland Firefighter
U.S. Forest Sevice
05.2023 - 08.2023
- Worked as a summer job after highschool until I left for college last year
Front Desk Lead
YMCA
12.2020 - 02.2023
- Communicate with customers over the phone, through email, and in person, signed up new members, handled customer's insurance details and documents, and ran background checks.
Education
Undergraduate - PSYCHOLOGY
BOISE STATE UNIVERSITY
Boise, ID06.2028
High School Diploma -
Baker High School
Baker City, OR06.2023
Skills
- Customer Service
- Multitasking proficiency
- Effective Time Management
- Professional Appearance
- Outgoing Personality
- First Aid Training
- Effective Multitasking
- Interactive communication skills
- Highly reliable
- Clear and effective communication
Timeline
RESTRAUNT HOST
LATITUDE 45
05.2024 - 07.2024
Wildland Firefighter
U.S. Forest Sevice
05.2023 - 08.2023
Front Desk Lead
YMCA
12.2020 - 02.2023
Undergraduate - PSYCHOLOGY
BOISE STATE UNIVERSITY
High School Diploma -
Baker High School