Aiden Macdonald
Colorado Springs,Colorado
Summary
Enthusiastic individual offering 5 years of experience working in rugged conditions. Safety-oriented employee with knowledge of food preparation equipment. Motivated Team Member eager to contribute to business success. Experienced in providing high quality customer service work. Focused on customer satisfaction and team productivity. Respectful, outgoing and courteous Crew member looking to join team committed to providing healthy and sustainable foods to community.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Restraunt Host / Takeout Member
Bjs Restaurants Inc
11.2022 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
Restraunt Host / Delivery Driver
Parry's Pizza
06.2020 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Supported productivity increase and business growth through new hire training and mentoring.
Crew Member
Wendy's
08.2019 - 01.2020
- Collaborated with team members to complete efficient work and bring in top hauls.
- Successfully communicated with all team members to navigate job duties and complete daily tasks.
- Utilized all machinery and equipment while observing various safety precautions and practices.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Education
High School Diploma -
Discovery Canyon Campus
Colorado Springs 08.2017 - 05.2021
Skills
Communication skills
Food preparation and safety
Sale expertise
Customer Service
On-Time Delivery
Accomplishments
DECA State Qualifier:
DECA's mission is to prepare emerging leaders and entrepreneurs in marketing, finance, hospitality and management in high schools and colleges around the globe.
Timeline
Restraunt Host / Takeout Member
Bjs Restaurants Inc
11.2022 - 08.2024
Restraunt Host / Delivery Driver
Parry's Pizza
06.2020 - 08.2022
Crew Member
Wendy's
08.2019 - 01.2020
High School Diploma -
Discovery Canyon Campus
08.2017 - 05.2021
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