Diego Ramirez
Allen
Summary
Experienced in medical collections, demonstrating knowledge of insurance processes, patient billing inquiries, and payment resolution strategies. Strong ability to communicate effectively with diverse groups, including healthcare providers, insurers, and patients. Consistently contribute to improving revenue cycle management through diligent attention to detail, and proactive problem-solving skills. I have successfully reduced outstanding receivables and improved cash flow in past roles.
Overview
7
7
years of professional experience
Work History
Remote Patient Monitoring Specialist
Integrity Medical
Richardson
11.2022 - Current
- Identify patients eligible for RPM services through EHRs.
- Contacted patients to enroll in RPM.
- Scheduled appointments for patients to meet with nurses.
- Verified coverage of RPM services with insurance providers.
- Coordinate the setup and distribution of RPM devices to patients.
- Conduct remote training sessions with patients to guide them through device setup.
- Communicate regularly with patients to reinforce monitoring protocols.
- Collaborate with healthcare providers and care teams to coordinate care for patients participating in RPM programs.
- Maintained up-to-date documentation for patient interactions, monitoring tasks, and results through the EHR system.
Medical Collections Specialist
Medical Practice Solutions
Richardson
08.2018 - 10.2021
- Reached out to patients with outstanding balances to request payment.
- Negotiated with insurance companies to secure compliance for policy codes, ensuring correct and timely payments.
- Handle follow-ups for insurance claim denials and appeals.
- Rectified and finalized claims for different payer codes.
- Processed claims and forwarded information to Medicare, Medicaid and commercial insurance companies.
- Assisted in the resolution of credit balances due to overpayment or incorrect coding issues.
- Participated in weekly meetings with management team members to review progress towards goals.
Education
High School Diploma -
Allen Highschol
Allen, TX06-2018
Skills
- Problem Solving
- Customer Service
- Accountability
- Adaptability
- Detail Oriented
- Microsoft Office
- Google Drive
- Communication
Timeline
Remote Patient Monitoring Specialist
Integrity Medical
11.2022 - Current
Medical Collections Specialist
Medical Practice Solutions
08.2018 - 10.2021
High School Diploma -
Allen Highschol
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