Diego Resendiz Ramirez
Peet's Coffee
Oakland,CA
1
Certification
6
years of professional experience
Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.
Work History
Shift Lead / Barista
5 Years 1 Month- Prepare high-quality beverages in high-volume environment
- Deliver friendly and efficient customer service
- Train and mentor new hires on procedures and service standards
- Perform daily machine maintenance and deep cleaning
- Handle cash management and balance registers
- Conduct sanitary checks and ensure safety compliance
- Coordinate shift coverage and employee breaks
- Support team efficiency and workflow management
Construction Laborer
9 Months- Assisted site managers and supervisors with daily construction tasks
- Maintained safe and clean job sites
- Removed hazardous materials and construction debris
- Transported heavy materials to designated areas
- Performed street cleaning, sandbagging, light painting, and material disposal
Education
Associate of Arts - Multimedia Arts
In Progress
High School Diploma
Skills
Team management
Register management proficiency
Effective customer engagement
Team development
Health and safety management
Equipment Maintenance
Material handling expertise
Organizational time strategies
Efficient operations management
Certification
Food Handlers
Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Lead / Barista
Peet's Coffee
05.2021 - CurrentRead More
Construction Laborer
Discovery Builders
08.2020 - 05.2021Read More
Skyline High School
High School Diploma
Read More
Berkeley City College
Associate of Arts from Multimedia Arts
Read More