Place labels on mail sacks by scanning mail inside mail sack. Ensure printed label matched contents of sack.
Setup before shift started. Such as printing out barcode labels, printing out placards, provide scanners & make sure current barcode labels matched the ones on the boxes. Provide pallet jacks.
Assemble boxes during shift. New boxes or reuse old boxes.
Ensure mail sacks were scanned into correct box. Replace full boxes with empty boxes with matching barcode labels.
Scan barcode of full boxes and close out boxes on computer system, then proceed to place it at correct docking area for it to be shipped out.
At end of shift add up all mail sack boxes placed at docking area and provide final count to supervisor.
Mail Sorter
DHL ECommerce
11.2020 - 06.2021
Received and sorted incoming mail, ensure the mail was put into the correct corresponding letter & number.
Dump mail bins onto conveyer belt.
Place mail onto conveyer belt with label facing upwards.
Place full bags of mail onto conveyer belt.
Bagroom Lead Agent
Menzies Aviation
07.2016 - 10.2020
Responsible for looking for a tug and start setting up before the flight began by driving to the specified warehouse and place containers onto a LD3 dolly or a LD8 dolly.
Manage a team of 4 agents, providing guidance and support to achieve performance goals.
Provide team with scanners, to scan passenger baggage into the containers. Setup the containers by class (Economy Class, Business Class, & First Class).
Perform regular checks, such as making sure the containers were secure. Ensure the number of baggage scanned matches the number loaded into the container. Any error found, the baggage must be offloaded from the container and loaded into the correct one.
Work with flight coordinators to resolve any issues found.
Once containers were ready, had to instruct a fellow agent to drive them out to the specified gate the flight was at.
Medical Assembler
Neoteryx
04.2019 - 08.2019
Responsible for inspecting and assembling medical devices for COVID-19 remote testing.
Applied blank labels to devices, packaged and sealed items before sending for quality review.
Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
Dispose of faulty equipment.
Bagroom Supervisor
Menzies Aviation
11.2017 - 04.2018
Ensure the safety of all the agents in the bag room. Such as wearing the proper PPE, checking baggage containers were secure, check the locks on the dollies, & check the tugs brakes and seatbelts were up to standards before use.
Mentored newly hired employees on operating equipment and safety.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
In charge of assigning flights & forming crews.
Ensure employees took breaks and lunches on time.
Fill up the propane tanks for the tugs to be used for the duration of the shift. While also making sure every flight crew & ticket counter agent had all the proper equipment to ensure smooth workflow.
Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
File detailed reports at end of shift.
Once all flights were complete ensure all equipment was removed from bag room.
Bag Room Agent
Menzies Aviation
06.2015 - 07.2016
Load & Scan baggage into the correct containers.
Follow instructions from Lead.
Drive out full baggage containers out to correct flight gate.