DIEGO F SEPULVEDA
Edgewater
Summary
I'm passionate about delivering exceptional customer service and I believe that my experience and skills would enable me to thrive in this role. I am excited about the opportunity to learn from different customer interactions, enhance my problem-solving skills, and contribute to delivering exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Runner
Crema Gourmet Espresso Bar
08.2024 - 12.2024
- Assist back of house team with carrying plates and beverages.
- Maintain adequate knowledge of food and beverage items, including catering orders.
- Assist with setting tables for incoming customers.
- Provide customers with appropriate tableware such as dishes, utensils, and glassware
Server
Convention Center Miami Basel & Boat Show
06.2022 - 09.2024
- Recommend cocktails and beers to new customers
- Participate in shift meetings to prepare for nights
- Maintain clean bar and prep areas
- Keep glasses, tools and alcohol stocked
- Assist an average of150 customers per night
Runner
Biltmore Hotel Miami
06.2021 - 06.2022
- Greeted guests with / in the absence of the hostess
- Made suggestions about menu selections when asked
- Bussing and clearing tables
- Cleaning tables and work areas
- Transporting trays of soiled dishes
- Assisted in cleaning up spills
- Ensured the timely delivery of food order
Skills
- Interpersonal communication
- Verbal and written communication
- Bilingual (English & Spanish)
- Customer service and interpersonal skills
LANGUAGES
Spanish - Native or Bilingual
English - Professional Working
Certification
Certificate Florida Food Handler Training
Timeline
Food Runner
Crema Gourmet Espresso Bar
08.2024 - 12.2024
Server
Convention Center Miami Basel & Boat Show
06.2022 - 09.2024
Runner
Biltmore Hotel Miami
06.2021 - 06.2022
Certificate Florida Food Handler Training
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