Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Sifuentes

El Paso,TX

Summary

Highly skilled Customer Support Consultant with a proven track record in complaint handling, software troubleshooting, and customer service excellence. Demonstrated ability to effectively communicate with customers, provide accurate estimates, and maintain a clean and organized work environment. Strong problem-solving and time management skills, coupled with a background in call center experience and help desk support. Known for active listening, decision-making, and prompt customer response. Adaptable and flexible in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Helped My Dad

Dad
El Paso Texas

Dig trenches, run electrical wires, electrical outlets

Customer Service Associate

Walgreens
El Paso Texas
02.2025 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Restocked aisles and maintained restroom cleanliness.

Customer Support Consultant

Leo's auto collision
El Paso, TX
03.2022 - 08.2024
  • Take customer calls
  • Speak to customers about their vehicles
  • Give customers a estimate on their vehicles
  • Clean up around the shop
  • Help close

Education

High School Diploma - undefined

Andress High School
El Paso, TX
06.2024

Skills

  • Complaint handling
  • Software troubleshooting
  • Customer service excellence
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Call center experience
  • Active listening
  • Decision-making
  • Customer response
  • Help desk support
  • Adaptability and flexibility

Languages

Spanish, Advanced

Timeline

Customer Service Associate

Walgreens
02.2025 - Current

Customer Support Consultant

Leo's auto collision
03.2022 - 08.2024

High School Diploma - undefined

Andress High School

Helped My Dad

Dad