Diego Silguero
Sorrento
Summary
Dynamic Crew Trainer at McDonald’s with a proven track record in enhancing employee performance and retention. Expert in coaching and mentoring, I foster teamwork and compliance with food safety standards, leading to improved crew morale and productivity. Committed to continuous improvement and delivering exceptional customer service.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald’s
Eustis, FL
12.2025 - Current
- Facilitated ongoing training sessions to improve staff performance and retention rates.
- Ensured compliance with health, safety, and cleanliness standards throughout operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Monitored and evaluated performance of crew members, providing constructive feedback to facilitate growth.
- Fostered positive work environment, leading to increase in crew morale and productivity.
Education
GED -
Universal Technical Institute
Orlando 06.2026
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Safe food handling
- Coaching and mentoring
- Food safety understanding
- Food safety
- Cleaning and sanitation
- Kitchen sanitation
- Role modeling
- Product knowledge
- Continuous improvement
- Restaurant standards
- Dress code enforcement
- Motivational skills
- Problem-solving
- Time management
- Multitasking and organization
- Reliability and punctuality
- Team collaboration
- Food preparation
- Task prioritization
- Employee motivation
Timeline
Crew Trainer
McDonald’s
12.2025 - Current
GED -
Universal Technical Institute