Diego Vargas
Brentwood,MD
Summary
Results-driven professional skilled in optimizing workflows and enhancing team performance. Known for attention to detail and effective communication, with a strong focus on delivering high-quality customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Associate
Andy's Pizza
Bethesda, MD
06.2025 - 03.2026
- Supervised daily operations to ensure high standards of service and product quality.
- Trained new team members on customer service protocols and food safety practices.
- Streamlined order processing to enhance efficiency and reduce wait times.
- Monitored inventory levels, placing orders to maintain stock availability.
- Collaborated with management to implement promotional strategies that increased sales.
- Resolved customer complaints effectively, enhancing overall satisfaction rates.
Assistant Store Manager/Store Supervisor
&Pizza
Silver Spring, MD
10.2023 - 06.2025
- Assisted in daily store operations, ensuring efficient workflow and optimal customer service.
- Collaborated with team to maintain inventory accuracy through effective stock management practices.
- Implemented training programs for new staff, enhancing onboarding experience and operational efficiency.
- Monitored sales trends and customer feedback to inform merchandising strategies and improve product placement.
Certified Trainer/Service Manager
Chipotle Mexican Grill
Washington, DC
06.2022 - 06.2023
- Trained team members on food safety protocols and sanitation standards, ensuring compliance with health regulations.
- Developed engaging training materials to enhance employee knowledge and performance in customer service.
- Conducted regular assessments of staff skills, providing constructive feedback for continuous improvement.
- Facilitated onboarding processes for new hires, integrating them into company culture and operational procedures.
Sales Associate/Bilingual Customer Service Representative
Safeway/Albertsons Companies
Washington, DC
04.2021 - 05.2023
- Assisted customers in product selection, ensuring a positive shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy through regular stock checks and organization.
- Collaborated with team members to execute promotional displays and merchandising strategies.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD05-2022
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Attention to detail
- Proficient in Microsoft
- Fluent In Spanish and English
- Staff education and training
Accomplishments
- Supervised team of 8 staff members from Morning Rush to Dinner.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Servsafe Manager License - 10/04/2029
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Team Associate
Andy's Pizza
06.2025 - 03.2026
Assistant Store Manager/Store Supervisor
&Pizza
10.2023 - 06.2025
Certified Trainer/Service Manager
Chipotle Mexican Grill
06.2022 - 06.2023
Sales Associate/Bilingual Customer Service Representative
Safeway/Albertsons Companies
04.2021 - 05.2023
High School Diploma -
Bladensburg High School