Diego Cos Vasquez
Hawthorne,CA
Summary
Results-driven manager with expertise in staff management, inventory control, and scheduling optimization. Proven ability to coach teams, enhance customer service, and maintain compliance with health and safety standards.
Overview
11
11
years of professional experience
Work History
Manager
Healthy Spot
Manhattan Beach, California
05.2024 - 03.2026
- Managed daily operations to enhance workflow efficiency and staff collaboration.
- Oversaw inventory management to maintain optimal product availability and organization.
- Trained new employees on company policies and customer service standards.
- Implemented scheduling systems to optimize staff coverage during peak hours.
- Enforced health and safety regulations to maintain a clean environment.
- Coached, mentored, and trained team members to elevate job performance and service quality.
Manager's Assistant
Hugosrestaurant
West Hollywood, California
02.2018 - 10.2023
- Maintained communication between kitchen staff and front-of-house team.
- Resolved customer inquiries and issues, enhancing overall satisfaction.
- Prepared reports on daily activities and assisted in planning events.
- Coordinated reservations and optimized seating arrangements to improve guest experience.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Collected and communicated customer feedback to management for necessary corrective actions.
Manager's Assistant
The reserve
Los Angeles, California
03.2015 - 01.2018
- Coordinated daily restaurant operations by managing schedules and logistics for managers.
- Managed reservations and ensured optimal seating arrangements for guests.
- Welcomed visitors, handled phone inquiries, and maintained reception desk for a positive first impression.
- Streamlined inventory organization and monitored stock levels to ensure supply efficiency.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Education
Associate of Arts - Film And Video Production
Pacific College
Los Angeles, CA05-2011
High School Diploma -
Theodor Roosevelt Hs
Los Angeles, CA06-2008
Skills
- Revenue management
- Inventory control
- Schedule optimization
- Safety compliance
- Staff management
- Employee onboarding
- CRM management
- Sales techniques
- Customer service
- Team building
- Coaching and mentoring
- Effective communication
- Communication skills
Languages
English
Professional
Spanish
Professional
Timeline
Manager
Healthy Spot
05.2024 - 03.2026
Manager's Assistant
Hugosrestaurant
02.2018 - 10.2023
Manager's Assistant
The reserve
03.2015 - 01.2018
Associate of Arts - Film And Video Production
Pacific College
High School Diploma -
Theodor Roosevelt Hs