Diego Vega
Berwyn,IL
Summary
Dedicated customer service professional with a strong background in hospitality. Contributes to positive customer experiences through effective communication and problem-solving skills. Resolves issues promptly while thriving in both independent and team-oriented environments.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Round Two Chicago
Chicago, Illinois
07.2025 - 09.2026
- Assisted customers with product selection and inquiries, enhancing their shopping experience during store hours.
- Organized sales floor and efficiently stocked merchandise to ensure optimal shopping experience.
- Created visually appealing product displays to enhance customer experience.
- Engaged consumers on social media by sharing product posts on Instagram, increasing brand visibility.
Sales Associate
Sunglass Hut at Macy's
Oak Brook, Illinois
03.2024 - 07.2025
- Provided exceptional customer service to enhance shopping experiences and satisfaction.
- Assisted customers in selecting fashionable eyewear at a leading retail store.
- Maintained product displays to highlight seasonal collections and promotions.
- Worked with fellow sales team members to achieve group targets.
Front of the House
Chick Fil A
North Riverside, IL
07.2022 - 08.2023
- Delivered exceptional customer service by effectively resolving guests' inquiries and complaints.
- Followed standard operating procedures for serving food.
- Facilitated onboarding of new crew members by training them on operational procedures and customer service standards.
- Trained new employees on operational procedures.
- Collaborated effectively with other staff members.
- Assisted kitchen staff in ingredient preparation to ensure timely meal service.
Valuations
Cook County Assessors Office
Chicago, IL
09.2021 - 05.2022
- Managed and coordinated multiple projects while ensuring timely completion.
- Collaborated with coworkers to meet project goals efficiently.
- Managed multiple tasks while adapting to shifting priorities.
- Responded quickly to meet customer needs and resolve problems.
- Pursued new skills and stayed current with industry trends.
Education
Associate of Arts - Liberal Arts And Sciences
Loyola University Arrupe College
Chicago, IL08-2025
Skills
- Customer service expertise
- Sales techniques
- Point-of-sale operation
- Product knowledge
- Merchandising techniques
- Customer engagement
- Computer literacy
- Multitasking capabilities
- Problem-solving abilities
- Organizational skills
- Effective communication
- Team player attitude
- Attention to detail
- Adaptable mindset
- Positive demeanor
LANGUAGES
Spanish, Bilingual
Timeline
Retail Sales Associate
Round Two Chicago
07.2025 - 09.2026
Sales Associate
Sunglass Hut at Macy's
03.2024 - 07.2025
Front of the House
Chick Fil A
07.2022 - 08.2023
Valuations
Cook County Assessors Office
09.2021 - 05.2022
Associate of Arts - Liberal Arts And Sciences
Loyola University Arrupe College