Diego Zamora
Austin ,TX
Summary
Dynamic and customer-focused professional with experience at Regal Cinemas, excelling in conflict resolution and safety compliance. Recognized for enhancing customer satisfaction through effective communication and teamwork. Proven ability to manage inventory and maintain cleanliness, ensuring a welcoming environment while upholding high safety standards. Adaptable and detail-oriented, committed to delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Regal Floor Staff
Regal Cinemas
12.2022 - Current
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Cultivated an engaging workplace atmosphere, promoting teamwork and customer satisfaction.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
Education
High School Diploma -
Del Valle High School
Del Valle, TX05.2023
Skills
- Customer service
- Cash handling
- Inventory management
- Safety compliance
- Cleaning
- Friendly and helpful
- Attention to detail
- Ability to lift 40 pounds
- Flexible hours
- Conflict resolution
- Time management
- Cleanliness and hygiene
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Regal Floor Staff
Regal Cinemas
12.2022 - Current
High School Diploma -
Del Valle High School
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