Genicia Rios
Palm Desert,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Regal Floor Staff
Regal Cinemas
72-777 Dinah Shore Dr, Rancho Mirage, CA 92270
04.2019 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Utilized customer feedback to improve services and apply best practices.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
College Bookstore Staff
Follett Bookstore
43500 Monterey Ave, Palm Desert, CA 92260
01.2019 - 04.2019
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Collaborated with other staff to support smooth daily operations.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Assisted customers with locating books and other materials in store.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
Education
Bachelor of Arts - Psychology
California State University - San Bernardino
San Bernardino, CA05.2023
Skills
- Staff Development and Precepting
- Team Training
- Skill Development
Timeline
Regal Floor Staff
Regal Cinemas
04.2019 - Current
College Bookstore Staff
Follett Bookstore
01.2019 - 04.2019
Bachelor of Arts - Psychology
California State University - San Bernardino