Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylah Ford

Baltimore ,Maryland

Summary

A dependable, dedicated, and customer-focused individual with experience in entertainment and hospitality settings. Passionate about providing excellent work and maintaining an engaging atmosphere for everyone! Well versed in organizing resources and resolving problems independently.

Overview

4
4
years of professional experience

Work History

Regal Floor Staff

Regal Cinemas
Williamsport, MD
05.2025 - Current
  • Maintained cleanliness of the floor area and stock shelves with merchandise.
  • Provided friendly and efficient customer service in a fast paced environment, assisting guests with ticketing, concessions, and theater entry.
  • Promoted and upsold concessions and memberships, contributing to increased sales and guest satisfaction.
  • Resolved guest concerns and complaints promptly with a focus on problem solving and conflict resolution.

Freshman Dance Mentor

Peabody Institute Dance Department
08.2024
  • Assisted first year students in adapting to the dance program through mentorship and guidance.
  • Provided constructive feedback to help mentees grow in their performance abilities.

Volunteer

Washington County Parks and Recreation
10.2022
  • Dressed as a Disney princess character and performed for children at a community dance event.
  • Engaged with young attendees to create a magical and interactive experience.
  • Assisted event coordinators in managing activities and ensuring a smooth event flow.

Student Orientation Leader

Barbara Ingram School for The Arts
08.2022 - 05.2023
  • Guided incoming students through orientation events and assisted with questions.
  • Fostered a welcoming environment to help new students transition smoothly.
  • Developed strong leadership and interpersonal skills.
  • Served as a resource and friend for new students throughout their first year

Volunteer

Barbara Ingram School for The Arts
08.2021 - 05.2023
  • Assisted dance teacher in teaching choreography and running dance class
  • Helped create a welcoming and educational environment for prospective students.
  • Encouraged young dancers and provided guidance in movement and performance skills.

Court Monitor

SkyZone
06.2021 - 12.2022
  • Supervised trampoline courts to ensure safety and enforce facility rules.
  • Engaged with guests to create a fun, welcoming and safe environment.
  • Provided assistance in resolving customer concerns
  • Cleaning and maintenance (cleaning up after guests, deep cleaning foam pits, sanitizing trampolines courts, cleaning concessions and arcade)
  • Managed high-traffic/busy areas during peak hours to maintain order and guest satisfaction and safety.

Education

Bachelor of Fine Arts - Dance

Peabody Institute of The Johns Hopkins University
Baltimore, MD
12-2027

High School Diploma -

Barbara Ingram School For The Arts
Hagerstown, MD
05-2023

Skills

  • Positive attitude
  • Team oriented
  • Organized and efficient
  • Problem solving
  • Strong adaptability and ability to work in a high energy and fast paced environment
  • Event setup
  • Willingness to learn
  • Multi-tasking
  • Cash Handling / POS Systems
  • Sales and Upselling
  • Customer Service
  • Attention to detail

Timeline

Regal Floor Staff

Regal Cinemas
05.2025 - Current

Freshman Dance Mentor

Peabody Institute Dance Department
08.2024

Volunteer

Washington County Parks and Recreation
10.2022

Student Orientation Leader

Barbara Ingram School for The Arts
08.2022 - 05.2023

Volunteer

Barbara Ingram School for The Arts
08.2021 - 05.2023

Court Monitor

SkyZone
06.2021 - 12.2022

Bachelor of Fine Arts - Dance

Peabody Institute of The Johns Hopkins University

High School Diploma -

Barbara Ingram School For The Arts