Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Diego Zarate

Willows

Summary

Very Sharp initiative individual who knows how to get the job done. My strong suit has always been my resilience factor and being able to apply a successful outcome even when the odds are not favored. I know how to navigate and troubleshoot difficult situations. I Can follow rules, adapt and Fulfill any task assigned to me.

I have Developed extensive problem-solving and communication skills in technical service environment. Demonstrated ability to handle complex issues and provide clear, effective solutions to enhance customer satisfaction. Seeking to transition into new field, utilizing strong analytical and interpersonal skills to contribute to team success.

Overview

3
3
years of professional experience

Work History

Customer Service Technician

Ace Hardware
Willows, CA
03.2023 - Current
  • Guided customers through troubleshooting processes, recommending effective solutions to resolve issues
  • Assisted customers in selecting appropriate materials and practices to achieve perfect finishes for guaranteed satisfaction
  • Determined correct hardware sizes, pitches, and depths for optimal fitment
  • Oversaw organization and maintenance of pipe yard operations. Haul, Organize and maintenance

Education

Associate Degree in Automotive Technology -

Butte College
Chico
07.2027

High School Diploma -

Willows High School
Willows
06.2024

Skills

  • Technical Troubleshooting
  • Technical support
  • Problem Solving
  • Critical Thinking
  • Attention to Detail
  • Time Management
  • Adaptability
  • Conflict Resolution
  • Initiative
  • Resilience

Languages

Spanish
Full Professional

Interests

My interest Include My 96' BMW Project Car, Music Production, Fishing with Friends, Gym and Hiking With My Gf and Cat

Timeline

Customer Service Technician

Ace Hardware
03.2023 - Current

Associate Degree in Automotive Technology -

Butte College

High School Diploma -

Willows High School