Diego Manuel Hernandez

• Welcomed and seated guests, ensuring a positive first impression of dining experience.
• Managed reservation system to optimize table turnover and guest flow.
• Maintained cleanliness and organization of host area to create welcoming environment.
• Monitored wait times and communicated effectively with guests regarding estimated seating availability.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Contributed to team success through effective communication and cooperation with coworkers and management.

Helped serving drinks, snacks after Mass

Helped Knights of Columbus during the Reno Air Races with transporting coolers to box location, helped with parking lot.