Dierra Burrow
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
11
11
years of professional experience
Work History
Sales & Lending Associate
PEE WEE'S PAWN SHOP
01.2023 - Current
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Waitress
OASIS GOODTIME EMPORIUM
01.2019 - 01.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress/Cashier
BUFFALO WILD WINGS
01.2014 - 12.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
ASSOCIATES DEGREE - Respiratory Therapy
Virginia College
01.2019
SECONDARY SCHOOL -
Center Point High School
01.2015
Skills
- Data Entry
- Sales Techniques
- Multi tasking
- Problem-Solving
- Strong Communication
- Clear Communication
- Promotional support
- Customer Service
- Record preparation
Timeline
Sales & Lending Associate
PEE WEE'S PAWN SHOP
01.2023 - Current
Waitress
OASIS GOODTIME EMPORIUM
01.2019 - 01.2023
Waitress/Cashier
BUFFALO WILD WINGS
01.2014 - 12.2018
ASSOCIATES DEGREE - Respiratory Therapy
Virginia College
SECONDARY SCHOOL -
Center Point High School