Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sidney Leach

Willis,TX

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales & Lending Associate

Toms Pawn
01.2024 - 03.2025
  • Completed firearm sales, loans and layaways.
  • Appraised, tested and sold precious stones and metals.
  • Submitted ATF Form 4473 Firearm Transaction Record to the NICS Database to complete background checks.
  • Developed strong customer service skills through daily interactions with customers.
  • Sold products to customers by explaining product features and benefits.
  • Approached customers and initiated conversations to determine needs and preferences.
  • Answered phone calls from potential customers to direct to appropriate products or departments.
  • Achieved or exceeded sales goals through product knowledge, upselling techniques, and personalized recommendations.
  • Arranged merchandise with signage and appealing displays to encourage customer sales.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

Front Office Manager

IHG Hotels & Resorts
04.2023 - 01.2024
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
  • Created and maintained filing systems to ensure accurate record keeping.
  • Managed incoming calls promptly and professionally using multi-line phone system.
  • Utilized computer software programs such as Microsoft Office Suite and Hotel Management Systems.
  • Answered questions in person and by phone or email regarding services, rooms and hotel amenities.
  • Successfully managed daily operations of a busy hotel.
  • Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability.
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests.

Interpreter & Caregiver

Buckner Westminster Palace
08.2021 - 05.2022
  • Completed firearm sales, loans and layaways.
  • Appraised, tested and sold precious stones and metals.
  • Submitted ATF Form 4473 Firearm Transaction Record to the NICS Database to complete background checks.
  • Developed strong customer service skills through daily interactions with customers.
  • Sold products to customers by explaining product features and benefits.
  • Approached customers and initiated conversations to determine needs and preferences.
  • Answered phone calls from potential customers to direct to appropriate products or departments.
  • Achieved or exceeded sales goals through product knowledge, upselling techniques, and personalized recommendations.
  • Arranged merchandise with signage and appealing displays to encourage customer sales.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

Education

Bachelor Of Science - Forensic Science

Texas A&M University
College Station, TX

Highschool Diploma -

Dan Chadwick Highschool
Longview, TX
05.2022

Skills

  • Customer service
  • Multitasking
  • Attention to detail
  • Team collaboration
  • Cash handling
  • Computer skills

Certification

Pawnbrokers license

Languages

American Sign Language - ASL
Professional Working

Timeline

Sales & Lending Associate

Toms Pawn
01.2024 - 03.2025

Front Office Manager

IHG Hotels & Resorts
04.2023 - 01.2024

Interpreter & Caregiver

Buckner Westminster Palace
08.2021 - 05.2022

Bachelor Of Science - Forensic Science

Texas A&M University

Highschool Diploma -

Dan Chadwick Highschool

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Sidney Leach