Open To Work
Digna Noe
Tempe,Arizona
Work Preference
Summary
Compassionate Health Unit Coordinator with over 30 years of experience in patient admissions and care coordination. Skilled in effective communication and meticulous documentation, driving improvements in operational efficiency and patient satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
38
38
years of professional experience
Work History
Health Unit Coordinator
Banner Desert Medical Center
Mesa, AZ
11.1988 - Current
- Streamlined patient admissions, discharges, and transfers, ensuring smooth transitions and continuity of care , on timely manner.
- Facilitated communication between healthcare teams, patients, and families regarding care plans.
- Maintained all accuracy of all medical records and documentation to uphold and fallow Banner Health compliance regulatory and all documentation are well secure.
- Coordinated discussions among healthcare professionals, patients, and families to align on care plan objectives.
- Oversaw daily operations of the health unit, ensuring alignment with hospital policies and procedures.
- Streamlined appointment and procedure scheduling processes to ensure efficient physician availability and enhance overall patient interactions.
- Developed strategies for effective resource allocation within the team to improve overall performance outcomes.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Responded to patient call lights to expedite appropriate follow-through.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
Patient Care Technician
Banner Desert Medical Center
Mesa, AZ
03.2002 - 09.2006
- Provided direct patient care, assisting with daily activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained clean and organized patient environments, adhering to safety protocols.
- Assisted in the transportation of patients within the facility, ensuring safety and dignity.
- Trained new staff in best practices for patient care and departmental procedures.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Restorative Certified Nursing Assistant
Banner Samaritan Care Center
Mesa, AZ
05.1988 - 03.2002
- Assisted patients with daily living activities, promoting independence and enhancing quality of life.
- Collaborated with nursing staff to develop personalized care plans for optimal patient outcomes.
- Monitored vital signs and reported changes to medical team, ensuring timely interventions.
- Educated patients and families on health management techniques, fostering understanding and compliance.
- Implemented therapeutic exercises to improve patient mobility and physical function effectively.
- Provided physical therapy support for improved patient mobility and functionality.
- Utilized specialized equipment for proper positioning and support, maximizing patient comfort levels.
- Collaborated with nursing staff to develop personalized care plans, ensuring optimal patient outcomes.
- Adhered to safety protocols during transfers and ambulation, minimizing the risk of injury or accidents for both patients and staff.
- Maintained accurate and thorough documentation of therapy session outcomes to track patients' progress towards treatment goals.
- Operated equipment appropriately and according to user instructions, reporting damaged or malfunctioning equipment.
- Assisted patients in development of eating, dressing and grooming skills.
- Utilized approved restorative approaches and adhered to treatment plans in execution of patient care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Non Degree - Computer Programming
Computer Systems Institute
Manila Philippines01-1986
High School Diploma -
Project 6 High School
Manila Philippines04-1983
No Degree - Nursing
Perpetual Help Colleges
Manila Philippines06-1985
Skills
- Critical analysis
- Document organization
- Workplace professionalism
- Document organization
- Patient data entry
- Workplace professionalism
Timeline
Patient Care Technician
Banner Desert Medical Center
03.2002 - 09.2006
Health Unit Coordinator
Banner Desert Medical Center
11.1988 - Current
Restorative Certified Nursing Assistant
Banner Samaritan Care Center
05.1988 - 03.2002
Non Degree - Computer Programming
Computer Systems Institute
High School Diploma -
Project 6 High School
No Degree - Nursing
Perpetual Help Colleges