Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Associate Banker
JPMorgan Chase & Co
Altamonte Springs, FL
05.2020 - Current
Engaging the client by welcoming them warmly with a pleasant demeanor
Assisting customers and making clients feel appreciated
Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options
Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels
Proactively collaborating with others to help customers
Helping build relationships with customers by connecting them with team members who can help them address their financial needs
Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements
Supporting customer with traditional banking needs and complex service transactions putting the customers needs at the center of everything
Cashier
Publix Super Markets
Lake Mary, FL
06.2017 - 05.2021
Addressed customer needs and made product recommendations to increase sales.
Expressed appreciation for patronage, inviting and encouraging customer return visits
Trained new employees by offering insight into successful customer service and task prioritization
Handled payment processing duties and provided customers with receipts and proper bills and change
Organized store by returning all merchandise to its proper place
Collected empty carts and returned each to store to minimize loss and damage to store property
Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Healthcare Administration Managment
University of Central Florida
Orlando, FL
01.2020 - Current
Associate of Arts - Healthcare Administration Management
Seminole State College of Florida
Sanford, FL
08.2017 - 12.2019
Skills
Teamworkundefined
Timeline
Associate Banker
JPMorgan Chase & Co
05.2020 - Current
Bachelor of Science - Healthcare Administration Managment
University of Central Florida
01.2020 - Current
Associate of Arts - Healthcare Administration Management