Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dihemah Gardner

Denver,CO

Summary

Customer Service and Data Entry Specialist with over 8 years of experience, adept in managing critical data and ensuring accuracy in high-stakes environments such as the Supreme Court of Jamaica. Demonstrates exceptional proficiency in Microsoft Office and advanced data analysis, complemented by a strong record of improving operational efficiencies and document management systems. Committed to leveraging meticulous attention to detail and problem-solving skills to enhance data integrity and support organizational objectives. Experienced Senior Court Clerk with comprehensive knowledge in court proceedings, legal terminology, and case management. Proven strengths include multitasking, organizational skills, and ability to adhere strictly to confidentiality protocols.

Overview

7
7
years of professional experience

Work History

Senior Court Clerk

Supreme Court of Jamaica
Kingston, Jamaica
09.2020 - 05.2023
  • Spearheaded data management at the Supreme Court of Jamaica
  • Guaranteed 100% accuracy in judicial records
  • Mastered complex data entry tasks
  • Solved intricate data-related issues
  • Significantly improved efficiency in court proceedings
  • Provided administrative support to the court, judges and other staff members.
  • Organized and maintained case files, dockets and calendars for court proceedings.
  • Processed paperwork including motions, orders and judgments according to established procedures.
  • Scheduled hearings, depositions, trials and mediations as requested by attorneys or judges.
  • Conducted data entry into various computer systems related to court records management.

Filing Clerk

St. Mary Parish Court
, Jamaica
04.2016 - 06.2019
  • Improved document retrieval time by 30%
  • Reduced misplaced files by 20%.
  • Prepared and organized files for storage, archiving, and retrieval.
  • Scanned hard copy documents into electronic format for easy access.
  • Updated electronic databases with current filing information to ensure accuracy of records.
  • Implemented changes to filing systems based on departmental needs.

Education

Bachelor's - Health Care Management

Metropolitan State University of Denver
Denver, Colorado
06-2028

Mission Care Education (online) | Behavioral Health Career Exploration Certification -

01.2023

Nevvon Inc (online) | CPR Certification -

01.2023

MyCNAjobs (online) | Caregiver Certification -

01.2009

National Vocational Qualification of Jamaica - Customer Service

Port Maria Vocational Center
Jamaica
01-2009

High School Diploma -

Marymount High School
Jamaica
01.2003

Skills

  • Advanced computer proficiency
  • Administrative support experience
  • Legal Document Preparation
  • Office Management
  • Records Management
  • Schedule Management
  • Data Entry
  • Proofreading
  • Problem-solving
  • Data analysis
  • Customer service
  • Time management
  • Attention to detail
  • Team collaboration

References

References available upon request.

Timeline

Senior Court Clerk

Supreme Court of Jamaica
09.2020 - 05.2023

Filing Clerk

St. Mary Parish Court
04.2016 - 06.2019

Bachelor's - Health Care Management

Metropolitan State University of Denver

Mission Care Education (online) | Behavioral Health Career Exploration Certification -

Nevvon Inc (online) | CPR Certification -

MyCNAjobs (online) | Caregiver Certification -

National Vocational Qualification of Jamaica - Customer Service

Port Maria Vocational Center

High School Diploma -

Marymount High School
Dihemah Gardner