Dijanee Benjamin
Durham,NC
Summary
To obtain a Customer Service focused position that offers a chance to utilize my experience, contribute to the efficient operation of the company, and earn the privilege to advance through on-the-job training and continuing education.
Overview
12
12
years of professional experience
Work History
Aide
Welcome Home Care inc.
07.2022 - Current
- Skilled in preparing meals, maintaining organized living spaces and documenting behaviors
- Committed to emotional and social support to promote overall wellness ...
Guess Service Associate
European Wax Center
07.2017 - 03.2020
- Maintaining accurate records of guest interactions and transactions; noting important details, Greeting guests upon arrival and making them feel welcomed
- Administering check-ins and check-outs
- Providing front desk services to guests.
Cashier
Walmart
04.2017 - 11.2017
- Responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases.
Sales Associate
Massage Envy
05.2015 - 09.2017
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provides recommendations according to customer needs or preferences
- Locates merchandise for customers and places orders, where necessary.
Cahier/Customer Service
Ross Stores
04.2012 - 06.2015
- Introducing relevant and essential information to new customers, providing quality service promptly.
Education
Southern School of Engineering
Durham, NCNorth Carolina Central University
Durham, NCECPI University
Skills
- Effective communicator
- Adaptive to change
- Positive work ethic
- Customer/team oriented
- Self-motivated
- Enthusiastic about opportunities to learn and grow professionally
- Reliability and punctuality
Additional Information
All my previous and current responsibilities have involved “public contact” which I believe provided a sound foundation for interacting with diverse groups of people on many different levels, including, an appreciation for striving to exceed customer expectations. This taught me to better evaluate ideas or facts and arrive at sound conclusions. I have also gained experience in my ability to multi-task. The importance of teamwork, customer service, and completing task in a timely manner is very important to me. I always strive to developing and maintaining detailed administrative and procedural processes with a focus on accuracy, efficiency, and achieving organizational objectives
References
Available upon request.
Timeline
Aide
Welcome Home Care inc.
07.2022 - Current
Guess Service Associate
European Wax Center
07.2017 - 03.2020
Cashier
Walmart
04.2017 - 11.2017
Sales Associate
Massage Envy
05.2015 - 09.2017
Cahier/Customer Service
Ross Stores
04.2012 - 06.2015
Southern School of Engineering
North Carolina Central University
ECPI University