Dijon Donaldson
Bellflower
Summary
Competent site coordinator with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. My goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Site Coordinator
Titans After School Education
08.2023 - Current
- Implemented protocols and procedures to effectively manage planning process.
- Developed creative themes for events and created related activities to engage attendees.
- Trained and supervised staff to complete tasks on time.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Field Supervisor
Superior Protection Services
05.2022 - 12.2023
- Evaluated performance and progress, and made proactive adjustments.
- Met with customers to resolve issues and build productive relationships.
- Delivered new-hire orientation, training and ongoing educational programs to foster team development.
- Completed site checks and leveraged computerized applications to document or record findings.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Planned and scheduled field activities according to set timelines and order of operations.
Guest Service /Security Officer
AEG Live
08.2016 - 08.2019
- Developed and maintained positive relationships with guests for satisfaction.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Handled customer inquiries and suggestions courteously and professionally.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Arts - Communications
California State University - East Bay
Hayward, CA12.2023
Associate of Arts - Social Sciences
East Los Angeles College
Monterey Park, CA06.2019
Skills
- Youth supervision
- Community Involvement
- Positive Environment Planning
- Counseling best practices
- Youth behavior management
- Staff Scheduling
- Goal Setting
- Positive environment planning
- Team collaboration
- Recreational activities
- Behavior Redirection
Timeline
Site Coordinator
Titans After School Education
08.2023 - Current
Field Supervisor
Superior Protection Services
05.2022 - 12.2023
Guest Service /Security Officer
AEG Live
08.2016 - 08.2019
Bachelor of Arts - Communications
California State University - East Bay
Associate of Arts - Social Sciences
East Los Angeles College