Dijonae Brown
Crandall,TX
Summary
Professional in financial sector, bringing comprehensive knowledge of market trends and investment strategies. Proven track record of facilitating successful transactions and formulating effective investment plans. Known for fostering collaborative environments and adapting to dynamic market conditions with ease. Skilled in client relations and financial analysis, ensuring optimal results.
Overview
8
8
years of professional experience
Work History
Broker Operations Manager
PENNYMAC
Carrollton, TX
12.2025 - Current
- Pennymac Broker Operations Manager (TPO) oversees Third-Party Origination (Broker Direct) loan fulfillment teams, ensuring high-quality loan production, adherence to underwriting guidelines, and meeting service-level agreements (SLAs). Key responsibilities include workflow optimization, driving efficiencies to reduce costs, and leading teams to support broker relationships. Managed a pipeline of 120 loans.
Housing Coordinator
CITY OF DALLAS
06.2024 - 12.2025
- Evaluate applications, determine eligibility, and provide expertise on housing options and programs. Perform administrative tasks like managing files, documents, and records. This includes managing and evaluating application submissions for down payment assistance, home repair, NOFA, processing vendor applications and frequently hosting meetings and workshops to inform City of Dallas residents of the housing and home repair options being offered.
Loan Processor
PNC BANK
09.2021 - 02.2024
- Maintained the Responsibility of taking a home loan file from submission through closing. This includes analyzing and verifying credit, income, asset, appraisal, escrow, and title documentation. Performed these task on purchase, refinance, and home equity transactions to confirm that it meets investor guidelines.
Loan Processor
MORGAN STANLEY
05.2018 - 09.2021
- Held the responsibility of writing and fact-checking loan files, reviewing appraisals, and interviewing loan applicants. Touching all areas of the loan-application process, I worked closely with clients to gather information, create written loan applications, and submit them for approval.
Education
GED -
Texas Education Agency
ArlingtonSkills
- Problem Solving
- Loan processing
- Case management
- Commercial loans
- Problem-solving
- Document preparation (loan closing)
- Microsoft Office
- Critical thinking
- Working with individuals from diverse socioeconomic backgrounds
- Crisis intervention
- Working with individuals experiencing homelessness
- Customer communication
- Coordination (loan closing)
- Conflict resolution
- Loan documentation
- Working with individuals from diverse cultural backgrounds
- Risk Analysis
- Community Engagement
- Outdoor work
- Project management
- Loan closing techniques
Timeline
Broker Operations Manager
PENNYMAC
12.2025 - Current
Housing Coordinator
CITY OF DALLAS
06.2024 - 12.2025
Loan Processor
PNC BANK
09.2021 - 02.2024
Loan Processor
MORGAN STANLEY
05.2018 - 09.2021
GED -
Texas Education Agency