Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELBA CALLOWAY

Hawthorne,CA

Summary

To succeed in a stimulating and challenging environment, building the success of the company while experience advancement opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

FREIGHT LOGISTICS BROKER/OWNER OF OPERATIONS

WCDI LOGISTICS
01.2019 - 06.2023
  • Obtaining freight cargo quotes for shippers, and freight cargo owner operators
  • Verify required licenses, insurances and capabilities for load transportation
  • Accounts payables/receivables
  • Setting up new carrier contracts
  • Negotiate rates for new loads
  • Invoicing billing customers
  • Cold calling Marketing for advertising
  • Customer relations

OPERATIONS SPECIALIST

NEXT TRUCKING
06.2021 - 04.2023
  • Daily Scheduling of Port loads/Empty returns
  • Report scrubbing and reporting of Next Yard inventory
  • Daily Amazon reporting
  • Implementation of LSP training
  • Creating reports for Incoming Vessels
  • Interpretations OTR (on the water) reports for incoming vessels
  • Following up with Dispatch on all active loads
  • Strategize new implementation of new carrier requirements
  • Following up with steamship lines/ Ports for POD for uploading
  • Billing and adding accessorial cost for completed loads.

MEDICAL INSURANCE AUTHORIZATION SPECIALIST

LONG BEACH MEMORIAL MEDICAL CENTER
03.2002 - 01.2019
  • Obtains inpatient authorizations and/or reports notification of admissions to various Insurances to avoid reimbursement denials
  • Performs Insurance eligibility time and accurately
  • Appropriate level of expertise in Epic, Onbase and hospitals verification database and websites to ensure correct reimbursement and avoid HIPPA violations
  • Computes and advises patients of their financial responsibility, including deposits, deductibles, estimates and or coinsurance timely and accurately
  • Participates as Team leader/member, demonstrating leadership, and willingness to engage and accept shared responsibility
  • Works Cooperatively and collaboratively within and across departments to achieve positive results as the medical field continues to shift directions
  • Proactively seeks improvement opportunities to increase effectiveness on efficiency
  • Supports and embraces necessary change, demonstrates openness to new ideas, process and technologies
  • Works collaboratively to implement new strategies to improve team performance
  • Consistency implements practices to improve patient safety, customer service and quality care.
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization
  • Responded to inquiries from healthcare providers regarding prior authorization requests
  • Calculated adjustments, premiums and refunds

FOUNDER/OWNER OF OPERATIONS

CHILDREN EXCHANGE OF SOUTHERN CALIFORNIA
01.2004 - 01.2007
  • Supervisor of Court ordered Monitored Exchanges between parents
  • Reports written documentation to presiding judge of visitation observations, provides recommendations
  • Training new supervised monitors
  • Established foundational processes for business operations
  • Attending workshops training educational course on undated laws, policies and changes.
  • Managed day-to-day business operations

Education

Associate of Arts -

WEST LOS ANGELES COMMUNITY COLLEGE
Culver City
06.2009

Skills

  • ICD-9 ICD-10 coding/billing
  • HIPPA regulations/practices
  • HMO/PPO/Medicare/Medical
  • Patient Billing/Collections
  • Quality Assurance and Auditing
  • Medical Billing
  • Epic Literate
  • Central Authorizations
  • Notifications for Admissions
  • Customer relations
  • Financial Counselor
  • Management
  • Court reporting
  • Payroll
  • QuickBooks
  • Microsoft Office
  • Financial counselor
  • Accounts Payable/Receivables
  • Drayage
  • Freight Logistics/transportation
  • Freight Brokerage
  • Project Management
  • Performance Monitoring
  • Negotiation Expertise
  • Logistics Technology
  • Attention to Detail
  • Adaptability
  • Inventory Control
  • Organizational Skills
  • Customer Service
  • Relationship Building
  • Transportation Planning
  • Data Analysis
  • Industry Knowledge
  • Load Planning
  • Problem Solving
  • Time Management
  • Decision Making

Timeline

OPERATIONS SPECIALIST

NEXT TRUCKING
06.2021 - 04.2023

FREIGHT LOGISTICS BROKER/OWNER OF OPERATIONS

WCDI LOGISTICS
01.2019 - 06.2023

FOUNDER/OWNER OF OPERATIONS

CHILDREN EXCHANGE OF SOUTHERN CALIFORNIA
01.2004 - 01.2007

MEDICAL INSURANCE AUTHORIZATION SPECIALIST

LONG BEACH MEMORIAL MEDICAL CENTER
03.2002 - 01.2019

Associate of Arts -

WEST LOS ANGELES COMMUNITY COLLEGE
MELBA CALLOWAY