DIK LOPEZ
Miramar,FL
Summary
Senior Operations Manager and Warehouse Operations Leader with 20+ years of leadership experience across construction, distribution, manufacturing, logistics, and warehouse operations. Proven track record of leading large teams, improving operational performance, driving process improvements, and managing complex supply chain activities. Expertise in contract negotiations, conflict resolution, root cause analysis, KPI development and reporting, inventory control, safety compliance, and continuous improvement initiatives. Bilingual (English/Spanish), OSHA-certified, and experienced with AS400, Solatech, and Microsoft Office.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Senior Operations Manager
Advanced Roofing, Inc.
Fort Lauderdale, FL
03.2024 - Current
- Lead multi-department warehouse and operational activities supporting Roofing, HVAC, and Solar divisions.
- Manage inventory control, equipment accountability, logistics, and workforce performance.
- Develop and implement SOPs, operational policies, and performance standards.
- Drive KPI reporting for productivity, labor efficiency, inventory accuracy, order fulfillment, and safety.
- Conduct root cause analysis and corrective actions to resolve operational issues and improve performance.
- Partner with vendors, procurement teams, and stakeholders to support operational objectives and contract requirements.
- Lead employee development, conflict resolution, coaching, and performance management initiatives.
- Ensure OSHA compliance through audits, inspections, and employee training programs.
Warehouse Operations Manager
A Better Blind, Inc.
Miami Lakes, FL
10.2013 - 02.2024
- Directed warehouse operations, logistics, inventory management, quality assurance, and distribution activities.
- Supervised warehouse personnel, established productivity goals, and maintained service standards.
- Improved workflow efficiency through process optimization and space utilization strategies.
- Managed inventory accuracy, documentation control, and operational reporting.
- Coordinated shipping and receiving activities to ensure on-time delivery performance.
- Enforced safety procedures, equipment maintenance standards, and regulatory compliance.
Education
Bachelor - Electrial Systems
Lazaro Cardenas College
Santa Clara, Cuba02.1995
Skills
- Operations Management
- Distribution and Leadership
- Contract Negotiations
- Conflict Resolution
- Root Cause Analysis (RCA)
- KPI Development & Performance Management
- Inventory Control & Asset Management
- Process Improvement & SOP Development
- Team Leadership & Employee Development
- Logistics, Shipping & Receiving
- OSHA Compliance & Safety Programs
- Budgeting & Cost Reduction
- ERP/WMS Systems
- AS400, Solatech, Sage, Eclipse
- Microsoft Office Suite
- Systems: Warehouse Management Systems (WMS), AS400, Solatech, Sage, Eclipse
- Microsoft Office: Outlook, Excel, PowerPoint, Teams
Certification
- OSHA 30 Certification
- Forklift Operator Certification
LANGUAGES
English
Spanish
Timeline
Senior Operations Manager
Advanced Roofing, Inc.
03.2024 - Current
Warehouse Operations Manager
A Better Blind, Inc.
10.2013 - 02.2024
Bachelor - Electrial Systems
Lazaro Cardenas College