Dilcia Amaya
Gloucester,MA
Summary
Dedicated PCA with expertise in patient care, vital signs monitoring, and infection control. Committed to enhancing patient comfort and safety through compassionate support and effective team collaboration.
Overview
27
27
years of professional experience
1
1
Certification
Work History
PCA
Addison Gilbert Hospital
Gloucester, MA
03.2023 - Current
- Assisted nursing staff with daily patient care activities, enhancing patient comfort and satisfaction.
- Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
- Maintained cleanliness and organization of patient areas, contributing to a safe environment.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Performed venipuncture and capillary draws, ensuring patient comfort and safety during procedures.
- Maintained accurate records of blood samples and patient data in electronic health systems.
- Prepared samples for laboratory analysis, adhering to strict quality control standards.
- Trained new phlebotomists on techniques, protocols, and equipment usage to ensure consistency in service delivery.
- Implemented best practices for infection control, reducing risk during blood collection processes.
- Conducted regular inventory checks of supplies and equipment, ensuring availability for daily operations.
CNA
Seacoast Nursing and Retirement Center
Gloucester, MA
02.2021 - 03.2023
- Delivered compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to personalized care plans.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Maintained accurate patient records, enhancing communication among caregivers and improving care continuity.
- Trained new CNAs on best practices for resident safety and infection control protocols.
- Implemented efficiency improvements in daily routines, optimizing time management during shifts.
- Fostered positive relationships with residents and families, enhancing overall satisfaction with care services.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Monarch Assisted Living
Beverly, MA
01.2020 - 03.2021
- Collaborated with interdisciplinary teams to develop holistic approaches to resident well-being and health outcomes.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Glouccester Health Care
CNA
Gloucester, MA
01.2018 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
CNA
DenMar Nursing Home
Rockport, MA
03.2015 - 01.2018
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
CNA
Home Health Aid
05.1999 - 12.2004
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
High School Diploma -
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Basic life support
- Venipuncture
- Order of draw
- Specimen handling
- Butterfly needle technique
- Venipuncture expertise
- Blood collection techniques
- Patient confidentiality
Certification
- NCPCT - Patient Care Technician
- CNA - Certified Nursing Assistant
Timeline
PCA
Addison Gilbert Hospital
03.2023 - Current
CNA
Seacoast Nursing and Retirement Center
02.2021 - 03.2023
CNA
Monarch Assisted Living
01.2020 - 03.2021
Glouccester Health Care
CNA
01.2018 - 01.2020
CNA
DenMar Nursing Home
03.2015 - 01.2018
CNA
Home Health Aid
05.1999 - 12.2004