Dilcia Guzman
Los Angeles,CA
Summary
Dedicated professional with a history of exceeding employer expectations across diverse industries, including a notable tenure at Delta Sky Club. Leveraged expertise in safety compliance and upholstery cleaning, alongside exceptional leadership skills to enhance operational efficiency and team performance. Proven ability to manage critical situations and improve service delivery by integrating hard and soft skills effectively.
Overview
4
4
years of professional experience
Work History
Janitorial Cleaner
Delta Sky Club
06.2023 - Current
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
Cashier Manager
Mc Donalds
02.2021 - 05.2023
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma -
South Gate High
3351 Firestone Blvd. South Gate CA 9028006-2013
Skills
- Pressure waxing
- Carpet shampooing
- Safety compliance
- Upholstery cleaning
Timeline
Janitorial Cleaner
Delta Sky Club
06.2023 - Current
Cashier Manager
Mc Donalds
02.2021 - 05.2023
High School Diploma -
South Gate High
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