DILDORA VOSEEVA

Managed daily business operations and office administration in a fast-paced transportation company.
Coordinated 30–50 calls and emails daily with brokers, customers, drivers, and business partners.
Negotiated freight opportunities and prepared invoices, contracts, and business correspondence.
Supported dispatch operations by coordinating driver schedules and shipment logistics.
Assisted with marketing, social media management, and company branding while maintaining organized records.

• Designed professional Canva graphics for official college communications.
• Created content promoting campus events, workshops, and student opportunities.
• Interviewed students and faculty for communications initiatives.
• Drafted professional emails, announcements, and promotional materials.
• Collaborated with the communications team to maintain consistent branding.

Supported the successful opening of a new Burlington store by assisting with inventory organization, merchandising, and operational setup.
Delivered exceptional customer service by assisting 30–40 customers daily, answering questions, resolving concerns, and ensuring a positive shopping experience.
Collaborated with supervisors, team members, and multiple store departments to coordinate daily operations, replenish merchandise, and maintain efficient workflow.
Maintained accurate inventory and merchandising standards to ensure product availability and an organized sales floor.
Assisted with stocking, pricing, and organizing merchandise while maintaining company presentation standards in a fast-paced retail environment.
Adapted quickly to changing business needs by multitasking across customer service, inventory, and sales floor operations.

• Tutored 5–10 students weekly by developing personalized lesson plans, improving academic performance, and maintaining regular communication with parents to monitor progress and support learning objectives.

Expected Graduation: Summer 2026