Dillan Suggs
Danbury
Summary
Detail-oriented professional with over 5 years of experience in healthcare, specializing in client communication and medical record management. Certified Paralegal skilled in handling confidential information with accuracy. Leverages strong clinical and organizational skills to support legal teams in fast-paced environments. Committed to continuous learning and delivering high-quality work under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant / Unit Secretary
Nuvance Health
Danbury
05.2024 - 06.2025
- Coordinated multiple tasks and deadlines in fast-paced emergency care setting, ensuring attention to detail and timely patient care.
- Managed patient documentation, scheduling, and clinical records with accuracy and confidentiality, ensuring compliance with privacy regulations.
- Facilitated effective communication among patients, providers, and administrative staff to enhance information exchange and improve patient experience.
- Adapted quickly to electronic medical record (EMR) systems and digital workflows, improving operational efficiency.
- Provided compassionate support to patients, enhancing trust and satisfaction.
Medical Assistant
PhysicianOne Urgent Care
Danbury
10.2023 - 05.2024
- Collaborated with emergency teams to stabilize patients, enhancing patient flow during critical situations.
- Delivered acute care, including EKGs, suturing, and blood draws, while ensuring accuracy in clinical documentation to support patient care.
- Maintained logs and records of medication and procedures, ensuring compliance with healthcare standards to uphold patient safety.
Patient Advocate / Medical Office Secretary
Nuvance Health
Danbury
08.2020 - 06.2022
- Supported medical teams by coordinating care and improving patient satisfaction through effective communication and follow-up.
- Streamlined appointment processes and monitored patient feedback to enhance service delivery.
- Ensured HIPAA compliance and professional communication with patients and staff.
- Scheduled appointments and handled billing support while maintaining accurate patient files for seamless operations.
Education
Associates Degree - Science
CT State Community College
Connecticut, US04-2028
Graduate Certificate - Paralegal Studies
US Career Institute
CT02-2022
High School Diploma -
Acellus Academy
Danbury, CT01-2020
Skills
- Clinical Documentation
- Medical documentation
- EMR Systems
- HIPAA Compliance
- Regulatory Compliance
- Clinical operations
- Medical terminology proficiency
- Case management
- Scheduling coordination
- Record management
- Microsoft Office
- Adobe Acrobat
- Multitasking
- Team collaboration
- Patient advocacy
- Client Communication
- HIPAA compliance
Certification
- CPR & BLS (AHA)
- Phlebotomy (2 years experience)
- Medical Assistant (3+ years experience)
- Paralegal Certified
Timeline
Medical Assistant / Unit Secretary
Nuvance Health
05.2024 - 06.2025
Medical Assistant
PhysicianOne Urgent Care
10.2023 - 05.2024
Patient Advocate / Medical Office Secretary
Nuvance Health
08.2020 - 06.2022
Associates Degree - Science
CT State Community College
Graduate Certificate - Paralegal Studies
US Career Institute
High School Diploma -
Acellus Academy