Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

DILLON AYERS

Elk River,MN

Summary

A young professional with solid sales history and in-depth sales and marketing experience. Offers up-to-date knowledge of emerging business developments and marketing and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Experience Specialist (Event Manager)

One10 Marketing
11.2023 - Current
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Provided personalized service, anticipating customer needs and offering tailored solutions.
  • Organized successful events such as product launches and press conferences to create buzz around client brands.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Enhanced attendee experience through careful selection of venues and catering providers.
  • Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
  • Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
  • Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.

Outside Sales Representative

Fastenal
01.2023 - 11.2023
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Collaborated with internal teams to fulfill orders and meet customer needs
  • Monitored competitor activities to maintain competitive advantage.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.

Sales Associate

Fastenal
08.2022 - 01.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Inside sales, sourcing product from vendors.
  • Shadowing outside sales, helping manage larger accounts.
  • Training Period before Outside Sales.

Public Relations Intern

Mall Of America
12.2020 - 05.2021
  • Tracked and reported on success of campaigns and public relations efforts.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.
  • Assisted in developing media strategies and campaigns for client needs.
  • Prepared social media posts and videos with eye for viral content strategies.
  • Developed original content for blog posts and website articles.
  • Helped plan and execute private, company, and client events.

Education

Bachelor of Arts - Mass Communications

Winona State University
Winona, MN
05.2022

High School Diploma -

Elk River Senior High School
Elk River, MN
06.2017

Skills

  • Social Media Marketing
  • Client Relationship Development
  • Relationship Cultivation
  • Sales Presentation
  • Client Account Management
  • Strong Communication and Interpersonal Skills
  • Multitasking Abilities
  • Brand Awareness Development
  • Sales Strategies
  • Verbal and Written Communication
  • MS Office Proficiency
  • Product or Services Sales
  • Direct Sales
  • Customer Relations

Affiliations

DECA Vice President of Communications and 3-time national qualifier. Member of Winona State Public Relations Society of America Member of Winona State AdFed Club

Certification

HootSuite Marketing Certification


Timeline

Customer Experience Specialist (Event Manager)

One10 Marketing
11.2023 - Current

Outside Sales Representative

Fastenal
01.2023 - 11.2023

Sales Associate

Fastenal
08.2022 - 01.2023

Public Relations Intern

Mall Of America
12.2020 - 05.2021

Bachelor of Arts - Mass Communications

Winona State University

High School Diploma -

Elk River Senior High School

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DILLON AYERS