DILLON BOTELLO
Austin,TX
Overview
5
5
years of professional experience
Work History
Pho Craft
Food Service Worker
09.2022 - 01.2024
- Customer Service/Support
- Overlooked day to day operation of business
- Managed social media accounts
- Managed product inventory/quality
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Customer Service
Zeds Real Fruit Ice Cream
07.2021 - 04.2022
- Opening/ Closing
- Stocking items (Frozen goods, utensils etc)
- Register, Serving vendor, Ice cream topper/ swirlmaster
- Greeted customers and provided outstanding customer service.
Order Fulfillment
Book Beau
06.2020 - 08.2020
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
- Container Assembly
- Truck Load in/out
- Order Fulfillment
- Shipping/ Labeling
Box Office Inventory
ScoreMore Shows, LLC
03.2019 - 11.2019
- Festival Credential Sorting
- Inventory Quality Control
Education
High School Diploma -
Eastside Early College High School
05.2022
Skills
- Customer Service/ Support
- Overlooked day to day operation of bussines
- Managed product inventory/ quality
- Onsinht
- Adaptability
- Attention to Detail
- Team Collaboration
Timeline
Pho Craft
Food Service Worker
09.2022 - 01.2024
Customer Service
Zeds Real Fruit Ice Cream
07.2021 - 04.2022
Order Fulfillment
Book Beau
06.2020 - 08.2020
Box Office Inventory
ScoreMore Shows, LLC
03.2019 - 11.2019
High School Diploma -
Eastside Early College High School