Frederick Meeks
Amazon
Wichita
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
3
years of professional experience
1
Certification
Work History
Delivery Driver
1 Year 11 Months
Amazon - Wichita, KS | 07.2024 - Current
- Delivered packages efficiently while adhering to safety protocols and delivery timelines.
- Navigated routes using GPS technology to optimize delivery efficiency and minimize delays.
- Maintained vehicle cleanliness, conducting routine inspections to ensure operational readiness.
- Communicated effectively with customers, addressing inquiries and ensuring satisfaction with services provided.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Assistant Manager
7 Months
Regal Entertainment Group - Wichita, KS | 06.2023 - 01.2024
- Supervise a team of 2 to 8 workers
- Count register drawers and prepare daily bank deposits
- Address and resolve various customer questions and concerns
- Gained strong foundation in customer service, team collaboration, and task prioritization
- Oversaw daily business operations on the sales floor
- Cooperated with managers to make decisive and calculated decisions before an emergency arises
- Built strong foundations of camaraderie amongst employees
- Dealt with grand influxes of customers with 2 to 4 workers numerous times per night
- Record and catalogue alcohol purchases made each day
Cashier/Server
1 Year
Regal Entertainment Group - Wichita, KS | 01.2023 - 01.2024
- Courteously answer phone calls, welcome and seat guests, and present menus
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Follow up with diners to ensure their satisfaction and address any additional requests
- Completed various dining room tasks while providing excellent customer service
- Maintained warm and professional manner while interacting with guests by phone and in person
- Maintained excellent customer service in a dynamic and fast-paced environment
- Manage and process sales transactions, interact cordially with customers, educate customers on promotions, and provide a high-quality experience for guests
- Maintain order accuracy and timely fulfillment for all orders
- Contribute to increased sales by upselling add-ons and desserts
- Collaborated with other staff to increase efficiency during peak hours
- Processed returns and refunds
- Respond to customer questions quickly and professionally and make purchasing suggestions when appropriate
Education
Associate of Applied Science - Game And Interactive Media Design
Butler County Community College - Andover, KS
05-2022
Skills
Assistant Manager Experience
Cash Handling
Inventory Control
Management
Technology sales
Upselling
Bartending
Food service
Accomplishments
- Named “Driver of the Month” in Feb,2025
- Received "Frontrunner" award for being the top performing driver of the year
- Supervised team of 4-6 staff members
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained and mentored 5 employees.
- Delivered 50,000+ packages
- Received 500+ positive customer feedback
- Completed over 525+ routes
Certification
- Medical examiner's certification - DOT- Oct, 2024 - Oct, 2026
Timeline
Delivery Driver
Amazon
07.2024 - CurrentRead more
Assistant Manager
Regal Entertainment Group
06.2023 - 01.2024Read more
Cashier/Server
Regal Entertainment Group
01.2023 - 01.2024Read more
Butler County Community College - Associate of Applied Science, Game And Interactive Media Design
Read more