Summary
Overview
Work History
Education
Skills
Timeline
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Dillon Brock

Amarillo,TX

Summary

Encouraging manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

13
13
years of professional experience

Work History

Package Delivery Driver

Cuda Express INC./Fedex Ground
11.2021 - Current
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Completed on-time deliveries by choosing best and most efficient routes.

Package Delivery Driver

United Parcel Service, UPS
10.2020 - 10.2021
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.

Owner

That Vitamin Guy
03.2020 - 09.2021
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Vitamin Manager

Natural Grocers
06.2012 - 03.2020
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Use of SAP to check in product and also LMS system for training purposes.
  • Staying up to date with product knowledge using CLF's

Cart Attendant

Comanche Trails Golf Course
07.2010 - 06.2012


  • Prepared golf carts by cleaning, stocking pencils, tees, scorecards and towels.
  • Used picker to recover range balls.
  • Shut down facility 5 times per week by turning off lights, storing equipment and locking doors.
  • Worked in pro shop sales counter to sell merchandise, answer questions and distribute golf cart keys to members.

Education

High School Diploma -

Amarillo High School
Amarillo, TX
05.2011

Skills

  • Employee Management
  • Operational Efficiency
  • Customer Satisfaction
  • Cycle Counts and Audits
  • Delegation and Supervision
  • Maintaining Clean Work Areas
  • Adaptable to Changing Demands
  • Organize Inventory

Timeline

Package Delivery Driver

Cuda Express INC./Fedex Ground
11.2021 - Current

Package Delivery Driver

United Parcel Service, UPS
10.2020 - 10.2021

Owner

That Vitamin Guy
03.2020 - 09.2021

Vitamin Manager

Natural Grocers
06.2012 - 03.2020

Cart Attendant

Comanche Trails Golf Course
07.2010 - 06.2012

High School Diploma -

Amarillo High School

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Dillon Brock