Angela Cunningham
Chronic Care Staffing
Seaford,DE
22
years of professional experience
Dedicated care coordinator with expertise in patient advocacy, case management, and documentation. Committed to enhancing patient outcomes through effective collaboration with multidisciplinary teams and comprehensive care plans. I have 29 years of nursing experience. I have worked as a Unit Manager on a Dementia Unit. I have also worked as a Unit Manager on a long term care unit. I have worked as a home health Hospice nurse. I have worked on a step down med surg floor. I have included my job history working in ECI.
Work History
Care Coordinator
7 Months- Coordinated patient care plans with healthcare providers to ensure comprehensive treatment.
- Assisted patients in navigating healthcare services and resources effectively.
- Managed appointment scheduling and follow-ups to enhance patient engagement.
- Documented patient interactions and care updates in electronic health record system.
- Educated patients on chronic conditions to promote self-management and adherence.
- Monitored patient progress and adjusted care plans based on individual needs.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Coordinated with external healthcare services to arrange necessary patient treatments, ensuring continuity of care.
Clinical Supervisor
15 Years 4 Months- Supervised clinical team, ensuring compliance with regulations and quality standards.
- Developed and implemented training programs for new staff, enhancing onboarding efficacy.
- Collaborated with interdisciplinary teams to optimize patient care plans and outcomes.
- Conducted regular performance evaluations, providing constructive feedback to improve staff competencies.
- Resolved complex patient care issues, facilitating communication between families and healthcare providers.
- Led quality improvement initiatives, resulting in enhanced service delivery and patient satisfaction scores.
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and a professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with the nurse manager to raise standards of practice.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Lead and directed team of [Number] clinical personnel and support staff.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
- Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
- Implemented performance improvement initiatives focused on enhancing client experience and service quality.
- Developed improvement plans to solve problems and improve lagging areas.
- Optimized scheduling processes that promoted efficient use of time in order to maximize clinician availability for direct patient contact.
- Initiated community outreach programs, increasing clinic visibility and expanding patient base.
- Advocated for patient rights, ensuring their voices were heard in treatment planning and decision-making processes.
Pharmacy Supervisor / Chronic Care Clinic Nurse
2 Years- Supervised pharmacy operations, ensuring compliance with regulatory standards and best practices.
- Trained and mentored pharmacy staff on medication management and customer service excellence.
- Developed and implemented efficient workflows to enhance prescription processing times.
- Collaborated with healthcare providers to optimize patient medication therapies and outcomes.
- Conducted regular audits of inventory systems, reducing discrepancies and improving stock management.
- Evaluated team performance, providing constructive feedback to foster professional growth.
- Managed conflict resolution among staff, promoting a positive work environment and teamwork.
- Led initiatives to streamline pharmacy procedures, resulting in improved operational efficiency.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Maintained education on side effects of medications.
Education
Associate of Science - Nursing
Certified Dementia Practitioner - Dementia
CHPLPN - Hospice/Palliative Care
Skills
Case management
Documentation
Patient education
Organizational skills
Patient advocacy
Medical terminology understanding
Documentation proficiency
Multidisciplinary team collaboration
Healthcare operations
Timeline
Care Coordinator
Chronic Care Staffing
01.2026 - CurrentRead More
Clinical Supervisor
Delaware Hospice
06.2010 - 10.2025Read More
Pharmacy Supervisor / Chronic Care Clinic Nurse
ECI
01.2005 - 01.2007Read More
NCCDP
Certified Dementia Practitioner from Dementia
Read More
Del-Tech Community College
Associate of Science from Nursing
Read More
HPCC
CHPLPN from Hospice/Palliative Care
Read More