Dillon DeVries
Medford,Oregon
Summary
Organized and dedicated Expeditor with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dependable Expeditor successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Sales Floor Leader
Buckle
07.2023 - Current
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Assisted customers with denim and apparel selection through carefully curated questions.
- Trained and supported sales force with closing deals.
- Taught salespeople to close deals and improve sales performance to increase revenue for Buckle.
- Demonstrated product and answered questions for prospective customers.
- Recruited, hired and trained a total of 14 salespeople.
- Set sales goals and tracked progress using Performance tracker.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Led the store with top sales for the year and was voted "Sales Leader of the Season".
Marketing Manager
Cascade Sotheby's International Realty
09.2018 - 08.2021
- Worked as the Marketing Manager within the Farm, Ranch & Vineyard division for Southern Oregon
- Created detailed "Homebooks" containing 30-60 pages of customer service packs, photos, tax info along with other general information regarding properties
- Monitored stationary supply levels, reordering stock to enhance team productivity
- Managed elements of office administration effectively and efficiently, from sending out real estate postcards to manually putting in real estate signs
- Monitored trends in social media, industry and competitive landscape to create new material.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles as well as newsletters.
- Wrote engaging and successful marketing, advertising and website copy.
- Masterminded highly successful digital strategies for various platforms such as Ativepipe to attract customer engagement
- Created digital media kits for high-profile projects.
- Shot all exterior photos and videos of my teams current listings with drone and edited on Premiere Pro/ Lightroom
- Created and designed all real estate websites for each agent
Education Staff Support
EDUstaff
03.2023 - 06.2023
- Monitored the kids Kindergarten-6th grade outside on the playground during recces hours
- Provided ice packs, bandages and emotional support for the kids
- worked with a team of 4-5 on the playground and watched multiple sections at once
- Communicated with the office in case of an emergency
- Set up playground equipment and cones in areas when needed
- Gave teachers/ staff breaks during school hours by watching the kids in their classrooms
Food Runner/Food Expeditor
Rays Boathouse
08.2021 - 09.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Restocked food supplies in kitchen and organized storage areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
Education
High School Diploma -
South Medford High School
Medford, OR05.2018
Skills
- Media/ Marketing
- Customer Service
- Teamwork
- Employee Communications
- Punctual/ Dependable
- Physical Strength and Stamina
- Sales
Timeline
Sales Floor Leader
Buckle
07.2023 - Current
Education Staff Support
EDUstaff
03.2023 - 06.2023
Food Runner/Food Expeditor
Rays Boathouse
08.2021 - 09.2022
Marketing Manager
Cascade Sotheby's International Realty
09.2018 - 08.2021
High School Diploma -
South Medford High School