Dillon Durbin
Gilbert,AZ
Summary
Dynamic and detail-oriented professional with extensive experience in retail and food service. Proven track record in customer service excellence and cash register operation, ensuring efficient transactions. Skilled in food safety compliance and teamwork, consistently enhancing customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Sandwich Artist/Cashier
Subway
Gilbert, US
09.2024 - Current
- Assembled sandwiches to meet customer specifications with precision.
- Operated cash register, ensuring accurate order processing and timely payment handling.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Executed daily store opening and closing procedures, including inventory counts and cash reconciliation.
- Maintained cleanliness and sanitation in food preparation areas in compliance with health regulations.
- Monitored storage procedures and expiration dates, maintaining food safety standards.
Line Cook
Chili's Restaurant
Gilbert, US
05.2022 - 08.2024
- Managed high-pressure service periods to fulfill customer demands while ensuring quality.
- Garnished plates to elevate visual appeal of dishes, enhancing overall dining experience.
- Followed food safety regulations, including temperature monitoring and food labeling.
- Ensured clean, organized work station to meet sanitation guidelines and support kitchen efficiency.
- Relayed special requests and modifications to servers to enhance customer satisfaction.
- Maintained up-to-date knowledge of menu items, ingredients, allergens, and dietary restrictions.
Line Cook/Lead Line Cook
American Orchards Senior Living
Gilbert, US
02.2019 - 05.2022
- Coordinated food preparation, cooking, and plating during high-volume service, ensuring compliance with food safety standards.
- Prepared daily meals for over 75 residents, adhering to strict dietary guidelines.
- Conducted training for new kitchen staff on cooking techniques and safety protocols, fostering a knowledgeable team.
- Partnered with team members to meet food service demands efficiently, enhancing overall service quality.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Addressed customer complaints swiftly to enhance dining experience.
Grounds Maintenance Landscaper
Perez Premier Landscaping
Gilbert, US
11.2015 - 02.2019
- Maintained landscapes by mowing, trimming, and edging grass and shrubs, ensuring aesthetic appeal and health of plants.
- Operated landscaping equipment, including blowers, trimmers, and mowers, effectively.
- Completed landscaping projects efficiently through effective team collaboration to meet client deadlines.
- Identified weeds and pests during inspections, treating them promptly.
- Inspected grounds for maintenance needs and reported issues to supervisors.
- Addressed customer inquiries about services promptly, enhancing customer satisfaction and trust.
- Planted flowers, trees, and shrubs to enhance landscape design. flowers, trees, and shrubs to improve property aesthetics.
Education
High school or equivalent -
Highland High School
Gilbert, AZ05-2015
Skills
- Retail experience
- Customer service excellence
- Cash register operation
- POS systems proficiency
- Team collaboration
- Product stocking and rotation
- Food safety compliance
- Health and safety standards
- Quality assurance
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sandwich Artist/Cashier
Subway
09.2024 - Current
Line Cook
Chili's Restaurant
05.2022 - 08.2024
Line Cook/Lead Line Cook
American Orchards Senior Living
02.2019 - 05.2022
Grounds Maintenance Landscaper
Perez Premier Landscaping
11.2015 - 02.2019
High school or equivalent -
Highland High School